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Ask the Experts: Close More Deals and Maximize Sales Productivity with AI

Wednesday, November 29, 2023 | 2:00 PM – 3:00 PM (GMT-05:00) Eastern Time (US & Canada)Looking to drive increased sales and elevate your sales team productivity?As a sales leader, you want to help your team focus its time and energy on tasks like setting goals, connecting with clients, and building exceptional customer relationships. If you’re determined to enhance your team’s operational efficiency, freeing them from manual processes like notetaking and data entry, Microsoft AI is here to help.Join this Ask the Experts event to find out how you can seamlessly integrate Microsoft AI into your productivity applications, such as Outlook, PowerPoint, and Teams, for a smoother workflow. You’ll learn how Microsoft can help you to: Enhance the customer experience by using AI to synthesize emails and meetingsPersonalize interactions to create sales pitches that resonate with your audienceBoost sales efficiency by automating tasks so your team can focus on closing deals Register today to learn from experts about how you can take your sales operations to the next level with AI.

Microsoft Dynamics 365 Virtual Training Day: Activate Digital Selling

Microsoft Tech Brief: Build Apps Faster with Low Code and AI

Join us at Microsoft Tech Brief: Build Apps Faster with Low Code and AI, a free event where you’ll learn to harness the power of low-code, AI, and hyperautomation. Explore streamlined business and IT processes. Make your work more exciting by automating the mundane with Microsoft Power Platform, empowering you to focus on what really matters: growing your business. Who should attend:   CIOs: Drive innovation with low-code and AI tools in the age of hyperautomation.Pro Developers: Speed up development with low-code, focusing on security and custom AI solutions.IT Decision Makers: Ensure IT aligns seamlessly with hyperautomation and AI integration.Citizen Developers: Create without coding, embrace low-code, and harness the power of AI in the hyperautomated world. Technical level: Whether you're an experienced developer or new to the world of automation, you'll gain valuable insights into how hyperautomation can benefit you and your organization.During this event, you’ll be able to: Understand the latest AI capabilities in Microsoft Power Apps and Microsoft Power Platform.Explore real-life demonstrations and use cases showcasing the transformative power of hyperautomation.Witness how industry leaders and organizations have harnessed low-code development tools to drive innovation and efficiency. Don't miss this limited opportunity to supercharge your app development with hyperautomation, tailored for the European context. Secure your seat today – availability is limited! Click here for the Microsoft Event Code of Conduct. 

Microsoft Tech Brief : Autonomiser les vendeurs avec Microsoft Sales Copilot

Rejoignez-nous lors du Microsoft Tech Brief : Autonomiser les vendeurs avec Microsoft Sales Copilot, un événement gratuit, et découvrez comment aider les vendeurs à interagir plus efficacement avec les clients, à renforcer les relations et à concrétiser des ventes plus rapidement. Vous découvrirez comment Copilot permet d'augmenter la productivité des ventes grâce à l'automatisation des tâches CRM et d'optimiser le temps des équipes de vente grâce à des résumés générés automatiquement. Vous découvrirez également les dernières avancées en matière de fonctionnalités, notamment la récupération et la mise à jour automatiques des données clients dans vos systèmes CRM sans perturber votre flux de travail. À qui s'adresse cet événement : Direction des ventes Direction informatique Direction marketing  Niveau technique : Il s’agit d’un cours de niveau débutant à intermédiaire. Les participants doivent avoir une compréhension de base de la technologie afin de pouvoir discuter et donner leur avis à partir d'une expérience minimale. Durant cet événement vous pourrez : Découvrir comment Copilot accélère le processus de vente en améliorant la productivité des vendeurs.Apprendre à personnaliser chaque interaction avec le client grâce à des informations, du contenu et des recommandations de personnalisation assistés par l'IA.Visionner les démonstrations de produits qui démontrent comment Copilot intègre l'IA à vos tâches de CRM. Voici ce qui vous attend :   PRÉSENTATION DE L'ÉVÉNEMENTIntroductionL’avantage de l’IA pour les vendeursQu'est-ce que Microsoft Sales CopilotDémonstrationQuestions et réponses Cliquez ici pour accéder au code de conduite des événements Microsoft. Avertissement : l'événement Microsoft Tech Brief : Autonomiser les vendeurs avec Microsoft Sales Copilot est ouvert au public et gratuit. Avant de s’inscrire à cet événement, les collaborateurs du secteur public doivent vérifier auprès de leur employeur que leur participation est autorisée et conforme aux lois et réglementations en vigueur.

マイクロソフト GIGA ソリューションパートナー向けウェビナー【認定に向けて学んでいただきたいこと】

■概要 本セミナーは販売パートナー様向けのセミナーとなります。 セールス・プリセールス・技術者を対象に、GIGA ソリューション パートナー認定のために学んでいただきたい内容を本セミナーを受講していただくことでカバーいただけます。   ※後日好きな時間にご視聴いただけるので、一度に視聴完了するのが難しい方も数回に分けてご視聴いただくこともできます。 ■アジェンダ 1. イントロダクション (4分00秒) 2. NEXT GIGA に向けた Microsoft の戦略 (16分09秒) 3. Microsoft 365 のライセンスについて (21分40秒) 4. Windows 11 Pro Education OS について (10分48秒) 5. Shape the Future について (6分45秒) 6. 教職員用パソコンについて (5分34秒)7. 生徒用パソコンについて (13分35秒)8. NEXT GIGA に向けて導入時に知っておくと助かる情報 (14分58秒)   ■スピーカー 日本マイクロソフト株式会社 デバイスパートナーセールス事業本部 マーケティング戦略本部 仲西 和彦

Microsoft Dynamics 365 Virtual Training Day: Activate Digital Selling

Microsoft Tech Brief : Transformer votre expérience des services clients

Rejoignez-nous pour l’événement gratuit, Microsoft Tech Brief : Transformer votre expérience des services clients, pour en savoir plus sur Microsoft Dynamics 365 Customer Service et Dynamics 365 Field Service. Découvrez comment ces solutions vous aident à offrir des expériences client harmonieuses et personnalisées, à stimuler l’efficacité de votre équipe des services clients et à rationaliser les opérations de service pour instaurer un climat de confiance et consolider la fidélité des clients.  À qui s’adresse cet événement :   Direction de la sécurité et de la conformitéDirection des opérationsVice-présidents de service, service de terrain et service clientProfessionnels de l'informatique  Niveau technique :     Il s’agit d’un cours de niveau débutant à intermédiaire. Les participants doivent avoir une compréhension de base de la technologie afin de pouvoir discuter et donner leur avis à partir d’une expérience minimale.  À l’issue de cet événement, vous pourrez :   Maîtriser les options en libre-service et le support automatisé à tout moment.Accélérer la résolution des problèmes à l’aide de Copilot in Dynamics 365 Field Service, de Microsoft Teams et des espaces de travail dédiés à l’essaimage de services.Découvrir comment améliorer l’expérience client à l’aide de Copilot in Dynamics 365 Field Service, des fonctionnalités mobiles et de l’Internet des objets (IoT).Découvrir des façons d’optimiser les service clients grâce à des analyses de données en temps réel, des informations et des outils administratifs. Voici ce qui vous attend :   Message de bienvenue et présentationRépondre aux attentes du service client en évoluant à votre rythme Moderniser le service client grâce aux technologies d’IA, d’automatisation et de collaboration Présentation de Modernisation du service client : bot conversationnel en libre-service, routage unifié, expérience des agents avec Copilot, essaimage omnicanal et Microsoft Teams et analyse de données des gestionnaires.Témoignages de clients internationaux avec Dynamics 365 Customer Service Conclusion  Cliquez ici pour accéder au code de conduite des événements Microsoft. Avertissement : Microsoft Tech Brief : Transformer votre expérience des services clients est un événement gratuit et ouvert au public. Avant de s’inscrire à cet événement, les collaborateurs du secteur public doivent vérifier auprès de leur employeur que leur participation est autorisée et conforme aux lois et réglementations en vigueur.

Microsoft Webinar: The Future of AI in Field Service

Step into the future of field service that’s enabling faster, smarter and more efficient service delivery. Discover how you can leverage the latest innovations and best practices to optimise your field operations and increase your customer satisfaction. In an era of evolving customer expectations, AI-driven solutions are becoming indispensable for delivering personalised, efficient, and frictionless customer experiences. This event will guide you through the next wave of AI-powered field service, showcasing how Microsoft Dynamics 365 Field Service harnesses AI to redefine both field engineer and customer interactions. Join us online as our experts explore the current state and future trends of AI in field service. You will learn how Dynamics 365 Field Service can help you: - Automate and streamline your scheduling, dispatching and routing processes - Enhance your field technicians' skills and performance with augmented reality and digital assistants - Predict and prevent service issues with proactive maintenance and remote diagnostics - Improve your customer experience and loyalty with personalised and timely service - And much more! But this event isn't just about discovery - it's about hands-on engagement. Participate in interactive Q&A throughout the event, which will be structured as an open forum, to take away the insights that matter to you. Don't miss this opportunity to discover how AI can take your field service to the next level. Register now and get ready for the future of AI in field service!

Microsoft Dynamics 365 Virtual Training Day: Enable Always-On Service

Microsoft Dynamics 365 Virtual Training Day : Notions de base (CRM)

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Virtual Briefing - The Future of Work with AI

Time zone: 9:00 AM – 11:00 AM (UTC-08:00) Pacific Time (US & Canada)We are thrilled to invite you to this exclusive event where you will have a unique opportunity to sit down with our fantastic subject matter experts to discover more on how Microsoft can revolutionize your work processes and empower your organization to achieve more!Azure OpenAI Overview​Fine-tune language models to your specific needs for a variety of use cases, from summarization to content and code generation. Detect and mitigate harmful use with built-in responsible AI controls and access enterprise-grade security, available only on Azure.Introducing Microsoft 365 Copilot​Copilot combines the power of large language models (LLMs) with your data in the Microsoft Graph – your calendar, emails, chats, documents, meetings, and more – and the Microsoft 365 apps to turn your words into the most powerful productivity tool on the planet. It does so within our existing commitments to data security and privacy.Turbocharge your workforce with Dynamics 365 Copilot​Dynamics 365 Copilot brings the power of next-generation AI capabilities and natural language processing to Dynamics 365, working alongside business professionals to help them create ideas and content faster, complete time-consuming tasks, and get insights and next best actions—just by describing what’s needed.​These Briefings are designed to be an open platform where you can ask questions, engage in discussions, and ultimately get real-world answers that you need. Our speakers will share their expert insights providing you the opportunity to discover the solutions to take your business to the next level. Who should attend: IT & Business leaders who are responsible for making decisionsIT professionals who manage their organizations infrastructure

Microsoft Discovery Day: Modernize ERP with AI (Digital)

Join us live from Sydney at Modernise ERP with AI, where you'll have the opportunity to engage with our experts including Stephanie Dart, Senior Director of Product Marketing for Finance at Microsoft Global and Susan O'Neil, Commercial Director - Microsoft ANZ. They will be your guides through the latest AI that can significantly enhance productivity and streamline customer interactions. Gain insights from Microsoft’s leaders about the driving forces behind AI-Enabled, cloud-based ERP solutions. You’ll also have the chance to explore the strategies, essential tools, and technology necessary to transition your business to a modern, AI-enabled ERP system. Hear directly from the CIO of Macquarie Telecom, Peter Barnes, on the challenges faced and lessons learnt throughout their remarkable transformation journey to a cloud-based ERP system and be empowered to confidently lead your organisation forward to create change.  SessionTimeIntroduction and Welcome10:00-10:05 AMHow Finance can lead with AI10:05-10:25 AMThe Future of ERP10:25-10:50 AMAIM to the future with Microsoft10:50-11:05 AMBreak11:05-11:10 AMFireside Chat with Macquarie Telecom11:10-11:40 AMQ&A or Panel Discussion 11:40-12:00 PM During this event, you’ll be able to: Learn how to optimise finance and supply chain operations with AI.Gain insights into approaches to help you transition to a successful cloud-based ERP solution and learn about the necessary tools to help you get there.Discover how AI-powered systems empower individuals across your business to achieve more.

Leading the Era of AI

Join us at Leading the Era of AI, and discover how AI can help you transform your business and gain a competitive edge. Hear from Microsoft and industry leaders about the latest trends and best practices in AI and explore how Microsoft’s approach to AI can empower organisations like yours to confidently drive innovation and generate value. Gain insights from industry experts and thought leaders including Kate Pounder CEO at the Tech Council of Australia and Sarah Carney CTO - Enterprise at Microsoft ANZ in a Harbourside Chat hosted by Steven Worrall, Managing Director at Microsoft ANZ covering key trends in AI including the findings of Australia's Generative AI Opportunity Report. We'll also be joined by John Munnelly Chief Digital Officer at KPMG Australia and Phil Barlow Director Partner Technology & CTO at Microsoft ANZ who'll delve into how organisations can accelerated with AI, using real world scenarios. It is essential for organisations to integrate digital ethics into their strategies as they transform. John Galligan, General Manager of Public Affairs at Microsoft will share how to innovate responsibly with a platform that runs on trust. During this event, you’ll be able to: Get a deeper understanding of the current state of AI and its potential to transform your business.Understand the Microsoft portfolio of solutions with built-in AI capabilities and AI services.Discover how other business leaders have implemented AI into their digital transformation strategies.Learn how you can prepare your organization to be AI ready. Who should attend: Business and IT decision makers

Customer Experience Reimagined

Join us on the 5th of December in Athens, to see how to unlock the full potential of your customer data and empower sales and service teams to accelerate sales pipeline, close more deals and increase customer satisfaction. Elevate your customer experience with next-generation AI and real-time insights in the flow of work. Make work easier for your sales and service teams. Join us to learn how service leaders can optimize customer service and improve customer relationships using a combination of AI, automation, and collaboration tools available through Microsoft Dynamics 365 Customer Service and Microsoft Dynamics 365 Field Service.  You’ll learn about the latest capabilities across the CX solution, including AI and Microsoft Sales Copilot, and how to activate strategies across the entire sales funnel with next-generation AI and real-time insights in the flow of work to drive demand, close deals, and transform the way sellers work. And network with peers to learn from their experiences. During this event, you’ll be able to: Discover the latest trends, challenges, and best practices shaping customer experience strategies across the industry and new opportunities with AI.Explore real-world strategies for creating more personalized and connected customer journeys to deepen customer relationships.Get an inside look at how Microsoft adapted to a changing customer landscape and find out how your peers are adapting.Understand how AI-generated insights and content help you develop stronger leads and drive growth.