
Dynamics 365
Microsoft Virtual Briefing - Copilot for all: Introducing Microsoft 365 Copilot Chat
05/13/2025 | 09:00 - 10:30 (PDT)
Eventi digitali
English (United States)
Briefing
Join us for an exciting event where we unveil Microsoft 365 Copilot Chat, a new offering that adds pay-as-you-go agents to the existing free chat experience for Microsoft 365 commercial customers. Copilot agents are specialized AI assistants that can be customized to meet specific business needs. These agents operate within Microsoft 365 applications, providing real-time assistance, automating workflows, and optimizing business processes. They can automate everyday tasks, freeing up valuable time for employees to focus on more strategic activities and dynamically plan and orchestrate workflows, ensuring that business processes run smoothly and efficiently. What You Will Learn: Key Features: AI Chat: Experience secure, enterprise-ready web chat powered by GPT-4, perfect for quick research, report drafting, and fact-checking. File Uploads: Effortlessly summarize Word documents, analyze Excel data, and enhance PowerPoint presentations. Image Generation: Create stunning visuals using natural language prompts. Copilot Pages: Collaborate seamlessly with your team on a shared AI-driven canvas. Transform Business Processes: Create Agents: Use Copilot Studio to describe tasks and connect them to business data, streamlining workflows and enhancing productivity. Discover Agents: Access agents with metered pricing and leverage Microsoft Azure credits to optimize costs and maximize value. Seamless Integration: Data Protection: Ensures the security and privacy of your data, meeting compliance requirements. Admin Management: Manage user-created agents with transparent metering setup, providing control and oversight. This new offering complements our best-in-class Microsoft 365 Copilot experience and can help you unlock the full ROI of AI within your organization, driving innovation and competitive advantage. Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.
Microsoft Discovery Hour: Service Reimagined with AI
05/13/2025 | 12:00 - 13:00 (EDT)
Eventi digitali
English (United States)
Briefing
Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue.1 But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics 365 can help. Join us to learn how AI is transforming business services and driving growth. During this event, you’ll discover more about: Exclusive insights from Microsoft leaders spearheading business transformations using AI-enhanced services built on Copilot and Dynamics 365 How industry experts build practical strategies for using AI to offer connected service experiences, fuel productivity, and boost efficiency with proactive insights Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Service Reimagined with AI is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 1 “Money on the Table: Proof that Customer Service Drives Revenue,” Forrester Trends Report, January 2023.
Microsoft Tech Brief: Empower Sellers with Microsoft 365 Copilot for Sales
05/13/2025 | 13:00 - 14:00 (EDT)
Eventi digitali
English (United States)
Briefing
Join us at Microsoft Tech Brief: Empower Sellers with Microsoft 365 Copilot for Sales, a free event, and learn how to help sellers engage with customers more effectively, strengthen relationships, and successfully close deals faster.You’ll get insights into how Copilot helps increase sales productivity with CRM task automation and helps optimize sales teams’ time with auto-generated summaries. You’ll also explore the latest feature advancements, including automatically retrieving and updating customer data in your CRM systems without disrupting your flow of work.Who should attend: Chief revenue officersChief sales officers, vice presidents, and directors of salesChief information officerChief marketing officerTechnical level: This is a foundational-to-intermediate-level course. Attendees should have a basic understanding of the technology and be able to discuss and offer perspective from minimal experience. During this event, you’ll be able to: Learn how Copilot accelerates the sales process by improving seller productivity. Discover how to personalize every customer interaction with AI-assisted insights, content, and customization recommendations. See product demonstrations that show how Copilot brings AI to your CRM tasks.Here’s what you can expect: EVENT PRESENTATIONWelcomeIntroductionThe AI advantage for sellersWhat is Microsoft Copilot for Sales Use cases and scenariosDemoCustomer highlightsQuestion and answerClosing Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Tech Brief: Empower Sellers with Microsoft 365 Copilot for Sales is open to the public and offered at no cost. Prior to registering for this event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. Note: Microsoft Teams delivers a rich, interactive experience that works best with the Teams app. We recommend downloading the app if you don’t have it, as not all browsers are supported. When you join this event, your name, email, or phone number may be viewable by other session participants in the attendee list. By joining this event, you’re agreeing to this experience.
Microsoft Discovery Hour: So gestalten Sie Ihren Weg zu Autonomous ERP mit KI und Agents
05/14/2025 | 10:00 - 11:00 (WEDT)
Eventi digitali
German
Briefing
ERP-Systeme gelten in vielen Organisationen noch immer als „Funktionsdinosaurier“, die das tägliche Arbeiten eher behindern als erleichtern – und um die man besser einen großen Bogen macht. Doch es geht auch anders! Lernen Sie bei unserer Microsoft Discovery Hour moderne Ansätze für cloudbasierte ERP-Lösungen (Enterprise Resource Planning) kennen, mit denen Sie die Unternehmenssteuerung auf ein völlig neues Level heben können und Ihr Business wirklich unterstützen. Bei diesem kostenlosen Online-Event geben unsere Microsoft-Expert*innen wertvolle Tipps, wie Sie mit KI-gestützten Tools wie Microsoft Copilot sowie mit Automatisierungen und Datenanalysen direkt in Ihrer ERP-Lösung einfach produktiver arbeiten. Informieren Sie sich, wie Sie Insights in Echtzeit erhalten, um datengestützte Entscheidungen zu treffen. Lernen Sie die Triebkräfte hinter der Transformation zu cloudbasierten ERP-Lösungen kennen. Entdecken Sie, wie Sie Ihre eigenen Prozesse beschleunigen und optimieren, um Ihr Geschäftsmodell für nachhaltigen Erfolg weiterzuentwickeln. Holen Sie sich Tipps zu Tools und Strategien, mit denen Sie Ihre KI-Initiativen konsequent weiterverfolgen und Ihre digitale und Cloud-Transformation noch besser unterstützen können. Zielgruppe: IT- und Business-Fachverantwortliche Chief Financial, Operations und Information Officer Vice Presidents of Finance and Operations Technisches Niveau: Dieser Kurs richtet sich an Einsteiger, die sich einen ersten Überblick über das Thema verschaffen möchten. Es sind keine Vorkenntnisse erforderlich. Klicken Sie hier, um den Microsoft-Verhaltenskodex für Veranstaltungen aufzurufen. Haftungsausschluss: Die Microsoft Discovery Hour „So gestalten Sie Ihr ERP-System mit KI, Automatisierung und Analytics neu“ steht allen offen und ist kostenlos. Mitarbeiter*innen von Behörden müssen sich vor der Anmeldung zu dieser Veranstaltung von ihrem Arbeitgeber bestätigen lassen, dass ihre Teilnahme zulässig ist und den geltenden Richtlinien und Gesetzen entspricht. Noch mehr Einblicke in leistungsstarke Businesslösungen erhalten Sie auf unserem zentralen Portal für modernes Arbeiten! Entdecken Sie gleich die nächsten Termine unserer Discovery Hours und Tech Briefs und melden Sie sich an.
Microsoft Discovery Hour: Accelerate Innovation with AI in Low Code
05/14/2025 | 12:00 - 13:00 (EDT)
Eventi digitali
English (United States)
Briefing
Gain insights into the latest Microsoft solutions and explore ideas to address critical business challenges at a free Microsoft Discovery Hour event. Join us at Microsoft Discovery Hour: Accelerate Innovation with AI in Low Code to learn how embracing AI in a low-code environment can drive your business’s digital transformation and accelerate innovation. You will explore how businesses are using Microsoft Power Platform to modernize applications and alleviate the burden on IT staff. During this event, you’ll discover more about: The 4 patterns of value: modernizing applications, extending line of business systems, optimizing with hyperautomation, and building custom copilots The Power Platform ecosystem, including incorporating AI, governance, security, and developer productivity Real-world benefits that are saving businesses millions of dollars Here’s what you can expect: EVENT PRESENTATIONIntroduction Why low code? Patterns of value Platform and ecosystem value Support Get started Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Accelerate Innovation with AI in Low Code is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws.
SSP Recharge
05/15/2025 | 08:00 - 18:00 (BRT)
Eventi di persona
Formazione
O SSP RECHARGE é uma iniciativa da Microsoft para capacitar os parceiros SSP (Service Solution Partners,antes denominados como Parceiros LSP), sobre o conteúdo e as regras comerciais, com foco em Azure e Power Plataform. A agenda do evento inclui uma revisão das responsabilidades contratuais dos parceiros, uma visão geral dos modelos de contratos e como alinhá-los com as necessidades dos clientes, além de uma sessão específica sobre segurança e conformidade. Neste evento abordaremos tópicos relevantes para o sucesso do seu negócio, além de temas direcionados especialmente para os parceiros SSPs e GPs.
SSP Recharge - Digital
05/15/2025 | 08:00 - 18:00 (BRT)
Eventi digitali
Portuguese (Brazil)
Formazione
O SSP RECHARGE é uma iniciativa da Microsoft para capacitar os parceiros SSP (Service Solution Partners,antes denominados como Parceiros LSP), sobre o conteúdo e as regras comerciais, com foco em Azure e Power Plataform. A agenda do evento inclui uma revisão das responsabilidades contratuais dos parceiros, uma visão geral dos modelos de contratos e como alinhá-los com as necessidades dos clientes, além de uma sessão específica sobre segurança e conformidade. Neste evento abordaremos tópicos relevantes para o sucesso do seu negócio, além de temas direcionados especialmente para os parceiros SSPs e GPs.
Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)
05/15/2025 | 11:00 (CDT) - 05/16/2025 | 13:15 (CDT)
Eventi digitali
English (United States)
Formazione
Ask the Experts: Transform Your Business with an AI-Powered ERP
05/15/2025 | 13:00 - 14:00 (EDT)
Eventi digitali
English (United States)
Briefing
The disparate data sources and complex processes of an outdated enterprise resource planning (ERP) system can cost your business valuable time. With a powerful, AI-driven ERP solution like Microsoft Dynamics 365, you can unlock up to a 106% return on investment1—and that’s just the beginning. AI can help you automate processes, reduce internal complexity, and boost overall operational efficiency with reliable analytics and insights. At this interactive event, industry leaders and Microsoft experts will take a deep dive into the features and benefits of Dynamics 365 and help you gain a comprehensive understanding of how this end-to-end solution can help create a connected, resilient, and secure organization. Plus, you’ll have the opportunity to ask the experts your pressing questions about AI. Join this live discussion to discover: A deep dive and overview of Business Performance planning.How Business Performance planning offers financial and operational planning and analytics that create a connected enterprise experience.Key features that empower more robust financial and operational planning Prepare for the next steps of your AI transformation with support from the experts—register now. 1 “The Total Economic Impact of Microsoft Dynamics 365 ERP,” Forrester, April 2024.
Better Together: M365 Copilot + Copilot Agents Webinar for Partners
05/15/2025 | 15:00 - 17:00 (AST)
Eventi digitali
English (United Kingdom)
Formazione
Join us for an exclusive, partner-focused webinar to discover how M365 Copilot and Copilot Agents are revolutionizing productivity, collaboration, and innovation across industries.This session is tailored for all roles—technical, sales, marketing, and leadership—working with Microsoft 365 and Business Applications. What You’ll Learn: Strategies to integrate and scale Copilot solutionsPartner enablement opportunitiesKey programs and initiativesLicensing insightsWhat’s newLive Q&A with Microsoft experts Whether you're just getting started or looking to expand your Copilot offerings, this session will equip you with the insights and tools to drive success. Let’s build the future—together.
Gartner - CSO & Sales Leader event sponsorship
05/20/2025 | 08:00 (PDT) - 05/21/2025 | 17:00 (PDT)
Eventi di persona
Briefing
Gartner - CSO & Sales Leader event sponsorship
Microsoft Virtual Briefing - Implementing Zero Trust Architecture for Enhanced Security
05/20/2025 | 09:00 - 10:00 (PDT)
Eventi digitali
English (United States)
Briefing
This session will have two speakers: Oscar Rangel, Senior Digital Technical Specialist at Microsoft and Jason Floyd, Chief Security Officer at Ascent Solutions.Ascent Solution excels at deploying and configuring the Microsoft security stack allowing businesses to stay secure and operating efficiently. Stopping threat actors and modernizing cyber operations.Ascent consultants share a determination to secure and manage ecosystems, ensuring safety from current and emerging threats.Note: As you register for this session, we encourage you to check the box that allows our Microsoft Partner to contact you. This will allow a follow-up to the session that could give you access to additional support or specific offerings for customers that attended the session.Zero Trust is a security model that assumes no trust in any entity, whether internal or external, and requires continuous verification of identity and permissions. By implementing Zero Trust architecture, organizations can protect their data and resources from cyberattacks, reduce the attack surface, and enable secure remote work. In this session, you will learn how Microsoft helps you implement Zero Trust principles across your identity, devices, applications, data, network, and infrastructure. What you will learn What is Zero Trust and why is it important for cybersecurity How to assess your current Zero Trust maturity and identify the gaps How to use Microsoft solutions to achieve Zero Trust across six dimensions How to leverage Microsoft Entra, Microsoft Endpoint Manager, Microsoft Defender, Microsoft Cloud App Security, Azure Information Protection, and Azure Networking to implement Zero Trust architecture Who should attend IT managers and professionals who are responsible for cybersecurity in their organization Business leaders who want to understand the benefits and challenges of Zero Trust Anyone who is interested in learning more about Zero Trust and Microsoft security solutionsThese Briefings are designed to be an open platform where you can ask questions, engage in discussions, and ultimately get real-world answers that you need. Our speakers will share their expert insights providing you the opportunity to discover the solutions to take your business to the next level. Register now to boost employee productivity in your organization in a more secure environment. If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.
Microsoft Virtual Briefing - Revolutionizing Security Operations - This Is the Way
05/20/2025 | 11:00 - 12:00 (PDT)
Eventi digitali
English (United States)
Briefing
Overview:Are you ready to revolutionize your security operations? Join us to discover how Microsoft Sentinel, combined with the Unified Security Operations Platform, can transform your approach to threat detection and response with the power of cloud-native SIEM and AI-driven capabilities.What you will learn:In this briefing, we will delve into the challenges faced by traditional security tools and demonstrate how this unified platform addresses these issues with advanced capabilities such as automated threat detection, comprehensive security coverage, and automated response playbooks to provide a single pane of security operation across your entire environment.In this session we will discuss the following:Challenges to running an effective SOCWhy the Unified Security Operations Portal?Platform OverviewAI-Driven SecurityUnique Sentinel features in the Unified Security Operations PortalPlease note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.
Microsoft Dynamics 365 Virtual Training Day: Modernize Service
05/20/2025 | 12:00 - 17:20 (AST)
Eventi digitali
English (United States)
Formazione
SIIM - Society of Imaging Informatics
05/21/2025 | 08:00 (PDT) - 05/23/2025 | 17:00 (PDT)
Eventi di persona
Briefing
NA
Le Service Client à l'heure de l'IA et des agents autonomes
05/21/2025 | 11:00 - 12:00 (WEDT)
Eventi digitali
French (France)
Briefing
Dans ce webinar, nous plongerons dans le monde de l'IA au service de la Relation Client avec des exemples concrets, illustrant la transformation du Service pour passer d’un centre de coût à un centre de valeur. Ce que vous découvrirez : Le potentiel économique de l'IA pour adresser les enjeux actuels Les nouveaux Agents autonomes à destination du Service, construits avec Copilot Studio Des Success Stories sur la transformation du service client avec l'IA L'impact transformationnel de l'IA générative au sein de l'équipe Support Client de Microsoft (CSS) – gérant 145 millions de demandes par an, et réalisant une réduction de 12 % du temps moyen de traitement Une vue d’ensemble de notre offre Service : Dynamics 365 Customer Service, Copilot for Service, et notre nouvelle solution D365 Contact Center – offrant de l'IA générative pour résoudre les demandes plus efficacement, réduire les coûts tout en augmentant la satisfaction des clients et de vos collaborateurs. À qui s'adresse cet événement : Aux leaders du service client et des centres de contact, cherchant à améliorer l'expérience client et à réduire les coûts opérationnels Aux professionnels du Service client, à la recherche d’idées pour tirer parti de l'IA, améliorer l'efficacité du traitement des demandes clients, et maximiser la rétention de leurs collaborateurs. Aux passionnés de technologie et d'IA, curieux de l'impact de l'IA et de Copilot sur le Service Client Agenda Challenges et perspectives du marché L’IA au service des Agents : Copilot et Agents autonomes Expérience Self-service IA pour les clients finaux Témoignage d’un agent du terrain Microsoft : Les bénéfices de Copilot for Service Transformez votre Centre de Contact (CCaaS) Présentation de cas clients : Intervention de notre partenaire Accenture/Avanade Ne manquez pas cette opportunité d’en savoir plus sur la transformation du service client avec l'IA. Réservez votre place maintenant ! Inscrivez-vous ici