Raggiungi i tuoi obiettivi grazie agli eventi Microsoft

Microsoft Discovery Hour: Customer Experience Reimagined

Gain insights into the latest Microsoft solutions and explore ideas to address critical business challenges at a free Microsoft Discovery Hour. Join us at Microsoft Discovery Hour: Customer Experience Reimagined to learn how incorporating generative AI can revolutionize seller productivity and accelerate revenue growth. Embracing AI-driven insights can empower your sales team to offer a personalized buying experience and boost customer engagement. During this event, you’ll discover more about: How customer experience solutions including Dynamics 365 Sales can boost seller productivity Accelerating revenue growth with personalized buying journeys Real-world examples of AI-driven insights elevating the customer experience Here’s what you can expect: EVENT PRESENTATION OpeningThe customer experience contextTransform sales productivity and outcomesTransform your sales team and exceed revenue goalsBuild agile marketing journeys to earn and nurture leadsQ&A Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Customer Experience Reimagined is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws.

eHealth​

eHealth

Gartner Application Innovation

Gartner Application Innovation

AI Engineer Summit & World Fair

AI Engineer Summit & World Fair

Identiverse

Identiverse is where the future of identity takes shape—and Microsoft Entra is leading the conversation. We hope you’ll join us for the Microsoft Security Power Breakfast at 7:30 AM on Wednesday to discuss the future of Identity and Access Management for AI Agents over coffee and breakfast. Securing access to and for agentic identities is the topic for our panel and your roundtable discussions with identity leaders, peers, and subject matter experts from Microsoft. 

Microsoft Discovery Hour: Service Reimagined with AI

Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue.1 But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics 365 can help. Join us to learn how AI is transforming business services and driving growth. During this event, you’ll discover more about: Exclusive insights from Microsoft leaders spearheading business transformations using AI-enhanced services built on Copilot and Dynamics 365 How industry experts build practical strategies for using AI to offer connected service experiences, fuel productivity, and boost efficiency with proactive insights Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Service Reimagined with AI is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 1 “Money on the Table: Proof that Customer Service Drives Revenue,” Forrester Trends Report, January 2023.

Microsoft Discovery Hour: Unlock exceptional customer and employee satisfaction with AI-Powered Service

How can AI and Agents support the delivering of exceptional customer experiences to increase loyalty and ultimately ROI? Join us for an exclusive virtual event where you'll explore how to: Deliver a great service experience to your customers, driving their satisfaction levels to new heightsProvide your service reps with a unique customer view powered by Copilot, the AI Assistant and a constellation of autonomous agents. Together they will boost service reps productivity, allowing them to focus on the most added value tasks, increasing retention rates, driving their satisfaction and thus, the customers'. Agenda: Trends shaping the Customer Service Experience.Microsoft's vision and strategy to empower organizations to transform Customer Service and Contact Center with AI and Agents.The latest updates and the success stories of organizations that have already started their transformation journey. Whether you are a Customer Service or Contact Center Leader, or you work in a Service Team, if you want to learn how to boost your business metrics and KPIs, you're in the right place! Don't miss out on this opportunity to unlock exceptional customer and employee experience with the power of AI and Agents. Register now to secure your spot

Ask the Experts: Unlock the Full Potential of Your Microsoft Solutions

In today's competitive landscape, optimizing your investments and creating a secure, future-proof technology ecosystem is crucial for achieving growth and success. Join our interactive live event to gain exclusive insights from our Customer Success team on the best strategies to align your technology implementations with business objectives, driving impactful transformation across your organization. Our experts will share real-world examples of successful Microsoft solution integrations and tactics to enhance operational efficiency, improve productivity, establish a resilient environment long term and foster collaboration between IT and business teams. In this event you will discover: Proven strategies to maximize ROI from Microsoft technology investments Best practices for seamless implementation and enhanced operational efficiency Actionable guidance on how to align technology with business priorities and accelerate time-to-value for your investments Don't miss this opportunity to unlock the full potential of your Microsoft solutions and drive measurable success. Register today. 

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)​

Microsoft Discovery Hour: Transforming Customer Experience for the Modern Era

This session will delve into how AI is revolutionizing customer interactions, enhancing engagement, and driving business success. We will explore best practices and emerging trends in leveraging AI for superior customer experiences. Additionally, the session will cover the impact of AI on sales and marketing strategies, providing actionable insights to help you stay ahead in the competitive landscape. Don't miss this opportunity to learn how to harness the power of AI to transform your customer experience and boost your business outcomes. Who should attend: Professionals in Sales, Marketing, Customer Service, Customer Loyalty, Digital Transformation and business strategy roles who are interested in leveraging AI to enhance customer experiences and drive business success.

Streamline Your Business Processes with an AI-Powered ERP

Cloud-based ERPs, or enterprise resource planning systems, offer business of all sizes a critical advantage in the rapidly evolving digital landscape. Adaptable, scalable, and highly secure, these cloud solutions provide access to AI features and automation, promoting communication, collaboration, and productivity across your organization. Modernizing your ERP offers long-term operational benefits. An all-in-one solution like Microsoft Dynamics 365 Business Central can simplify the migration process while bringing lasting scalability and efficiency to your business. The addition of Microsoft 365 Copilot, a powerful AI assistant, reduces manual workloads and improves decision-making through automation in finance, reporting, and operations. With live demos, real-world examples, and insights from Gestisoft and Microsoft experts, this webinar offers a detailed exploration of ERP migration. Here’s what you can expect to learn: How to determine when it’s time to modernize your ERP system, with guidance around first steps in the processThe true impact of AI and automation on your growing business, from streamlined processes to ongoing cost savingsBest practices for ERP migration, including a clear road map for making a smooth and successful transition with Business Central Take the first step towards future-proofing your business—register today! Note: This event may be recorded and shared publicly with others, including Microsoft global customers, partners, employees, and service providers. The recording may include your name and any questions you submit to Q&A. You may submit questions anonymously. This event is being hosted in partnership with Gestisoft. For more information please refer to their privacy policy.

Enhancing Business Processes with Power Automate

We are excited to invite you to an informative session on Power Automate. This session will provide an in-depth overview of Power Automate's capabilities and demonstrate how it can transform your business processes. Introduction to Power Automate: Overview and key features.Automating Workflows: Demonstrations of automating business processes.Case Studies: Examples of increased productivity and cost savings.Interactive Session: Live demos and customer testimonials.Q&A Session: Addressing specific queries and providing guidance. We look forward to your participation and hope you find this session valuable.

Microsoft Discovery Hour: The Road to Autonomous ERP

Generative AI continues to change how organizations and their employees operate: 79% of business leaders agree that AI adoption is critical for staying competitive.1 Shifting enterprise resource planning (ERP) from on premises to the cloud stands out as a key factor in amplifying the successful implementation of this technology. A cloud-based ERP solution like Microsoft Dynamics 365 can help your company take the next step in its digital evolution, delivering speed, agility, and cost-efficiency for a competitive edge. Join us for this free half-day webinar event to gain insights and learn best practices around ERP from Microsoft leaders, industry experts, and peers. During this event, you’ll discover more about: Insights into the current state of AI and the role of leadership in approaching an AI transformation How Dynamics 365 and Microsoft’s portfolio of AI-powered solutions and services are building the road to autonomous ERP The potential value of a Dynamics 365 ERP solution for finance and supply chain management when combined with the AI power of Copilot Here’s what you can expect: EVENT PRESENTATION Welcome, Trends, and Personal Pain Points How AI Is Changing the Game The Value of Copilot-powered ERP Solution Value / Overview AI in ERP Demo Sizzle Why Microsoft? Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: The Road to Autonomous ERP is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 1 “Work Trends Index Annual Report,” Microsoft, 2024. 

Microsoft Dynamics 365 Virtual Training Day: Modernize Service​

Consumer Goods Forum (CGF) Global Summit

Consumer Goods Forum (CGF) Global Summit

Join Us for an Exciting Prompt-A-Thon and Prompt Envisioning Session with Microsoft 365 Copilot for Government!

Are you ready to revolutionize the way you work and enhance efficiency? Join us for a highly interactive, in-person workshop at the Washington DC Microsoft Innovation Hub on June 10, 2025. This event is designed specifically for government employees to harness the power of Copilot in Microsoft 365 GCC and tackle real-world mission scenarios with a focus on improving efficiency.What You'll Do: Collaborate with other Federal Copilot Users and Microsoft Experts: Work together to create, refine, and present prompts using Copilot within Microsoft 365 apps like Teams and PowerPoint, all focused on Government use cases in the GCC.Hands-On Experience: Engage in practical exercises to discover new productivity and efficiency scenarios, and start developing the business case for Generative AI.Interactive Sessions: Understand the phased rollout of M365 Copilot for GCC, and its extensibility through Agents and Copilot Studio.Breakout Sessions: Dive into solving common tasks in Microsoft 365 for knowledge workers across the government. What You'll Learn: Prompt Design: Master the art of creating effective prompts to maximize the benefits of Copilot for Microsoft 365.Generative AI: Understand how to turn generative AI into your Assistant and drive value with Microsoft 365 Copilot, Copilot Chat, and more.Efficiency Improvements: Learn how to leverage Copilot to streamline workflows, reduce manual tasks, and enhance overall productivity.Learn with and from Other agencies: Present your team's work and gain insights from others on how to leverage Copilot for various government scenarios. Don't miss this chance to learn hands-on how to transform your workflow with generative AI and Microsoft 365 Copilot. Participation comes at no additional cost, but space is limited to 30 people or less. Secure your spot today!Registrations will be processed in the order they are received. We expect all participants to adhere to the principles outlined in our Code of Conduct, which applies to the event and all associated activities.Important note: Due to limited capacity, upon registration, you will be automatically waitlisted. In a few business days, you will receive an updated email from "No-Reply" Microsoft events email to confirm if your registration has been approved or declinedPrior to registering for this event, government employees are advised to consult with their employers to ensure compliance with applicable policies and laws.