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Microsoft Virtual Briefing - Power Platform & Copilot

Time zone: 9:00 AM – 11:00 AM (UTC-07:00) Pacific Time (US & Canada)    We are thrilled to invite you to this exclusive event where you will have a unique opportunity to sit down with our fantastic subject matter experts to discover more on how Microsoft can revolutionize your work processes and empower your organization to achieve more!    Do More With Less Through Low-Code   Understand the business value of Power Platform with Azure, helping businesses do more with less by innovating applications faster. Discover how to apply low-code and code-first tooling together to develop inclusive solutions faster for different business needs​.    See in action & Use cases​   Learn how to create powerful, dynamic apps, dashboards, and business automation flows with easy-to-use tools for citizen developers while IT to focus on data management, security and scalability.   These Briefings are designed to be an open platform where you can ask questions, engage in discussions, and ultimately get real-world answers that you need. Our speakers will share their expert insights providing you the opportunity to discover the solutions to take your business to the next level.   Who should attend:   IT & Business leaders who are responsible for making decisions IT professionals who manage their organizations infrastructure 

Microsoft Dynamics 365 Virtual Training Day: Manage Finance and Operations

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)

Empower your SAP

Maximise your SAP investments with Microsoft Azure and Power Platform. Join us in Bjørvika for a day with SAP in focus! Enable your organization to get more out of your SAP solutions, by leveraging state of the art AI CoPilots, data platform and low code capabilities from Microsoft! Take your solutions even further with seamless integration to other Azure and Microsoft 365 tools and services - all with the scale, security and reliability of the Azure platform.  More and more SAP customers around the globe run their software on Azure. However, extending the scope of SAP solutions is crucial for companies to get and maintain a competitive advantage. Build on and extend with Microsoft to be able to standardize and get more out of core functionality; Unlock your business potential without increased maintenance costs and architecture complexities.  Join us in Bjørvika on September 25th to learn more about Microsoft's Power Platform and how you can benefit from creating and connecting apps and workflows to your SAP environment. Come and learn more on how to prepare for the future with Microsoft CoPilots and meet other SAP enthusiasts. During this day, you will learn more about:  • Microsoft CoPilots and how to prepare for the future of AI• Understand the Microsoft Power Platform capabilities• Combining SAP’s Cloud Platform Extension Suite with Microsoft's low-code Power Platform• Rapidly building new applications• Automating repetitive tasks• Bringing business critical data to employees where they need it 

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)

Microsoft Dynamics 365 Virtual Training Day: Enable Always-On Service

Future of Finance with Microsoft & KPMG: Lead with AI & Automation

In today’s rapidly changing operating landscape, the successful and seamless integration of technology, data and people is more important than ever. Business agility is critical, with next-generational AI, intelligent automation and analytics empowering opportunities for business led, digitally enabled transformation. Join Microsoft and KPMG to explore how CFOs and finance leaders can deliver sustainable, profitable growth with next generation AI-enabled ERP by creating, integrating, and realizing enterprise value powered by people, process, and technology. You’ll hear from Microsoft leaders on our internal AI & automation journey across our global finance teams, and how AI will reshape cloud ERP to enable agile business strategies. KPMG will discuss the CFO agenda for elevating finance, sharing the five key focus areas for the global future of finance, and deep-dive on KPMG Powered Finance; an outcome-driven transformation approach to help prepare your business for the future. During the session, we’ll explore: The new era of finance functions, and how CFOs can lead with AIThe future of ERP and how to empower your people with AI-guided productivityHow to deliver your target operating model through new and emerging technologies. Delivered in partnership with KPMG Australia

Microsoft Webinar: AI’s Role in the Future of Sales (with PA Consulting)

Hearing about AI and not sure how to leverage it to take your customer relationships and sales transformation to the next level? Join this fireside chat to hear from experts at PA Consulting and Microsoft, for a discussion about the latest technology innovations and how AI is revolutionising the way we sell. Register today to: Hear from PA Consulting about their AI and sales transformation journey.Explore how to make technology work for you and your sales teams build exceptional customer relationships, accelerate sales, and improve sales excellence.Discover how AI is an enabler to help you automate efficiently at scale, boost productivity, and most importantly - innovate.Learn about the key principles of Responsible AI and why it is important to build and communicate trust.Engage with Microsoft Subject Matter Experts and ask questions that matter to you

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Dynamics 365 Discover Workshop: Modernize Service

Achieve Next Level Customer Service with AI Copilot - Automating Your Digital Contact Center with Dynamics 365The digital contact center has become a standard tool in customer service for many companies. Today's customer service requires a seamless integration of technology to efficiently process customer inquiries in a personalized and timely manner. Scalability and support for service agents are central factors for success, and AI Copilot for Dynamics 365 Customer service can assist service agents and create exceptional customer connections.Deliver omnichannel service Build trust with customers by delivering seamless experiences across all channels, including conversational AI, live interaction, and self-service solutions.  Resolve customer issues faster Help customers get answers quickly with AI-powered virtual agents and knowledge base portals. Save your agents’ time with Copilot, an AI-powered assistant that helps search for relevant information across trusted websites and internal documents. Let us show you how Microsoft Dynamics 365 Customer Service with AI Copilot enables any organization to provide seamless, omnichannel customer engagements with high levels of automation for personalized customer experiences and improved agent productivity. Agenda:Intro to Dynamics 365 Customer Service and AI Copilot Copilot as a guideCopilot as a knowledge databaseCopilot for summarizing conversations This event is being hosted in partnership with Orbis. We are looking forward to welcoming you to this webinar. Your Microsoft Switzerland Team

Microsoft Dynamics 365 Virtual Training Day: Manage Finance and Operations

AI to Elevate Customer Experience and Service

In today’s competitive market in Nigeria, companies face daunting business challenges acquiring customers, closing deals, and maximizing customer loyalty and lifetime value. Meanwhile, these same organizations are increasingly under pressure to provide exceptional customer service with fewer resources. Customers expect quick, accurate answers to their questions with personalized support, right when they need it. As we enter the era of next-generation AI, new levels of productivity and efficiency will be unleashed with new innovations that help organizations across each industry, bring their customer’s experience to new heights. You are invited to discuss generative AI in the context of customer Experience and Service in a session hosted by Microsoft and Gems Consulting with an interactive, conversational format among your peers to discuss the following: Please register as soon as possible because seats are limited and by invitation-only!Looking forward to your attendance at this insightful session.

Microsoft Dynamics 365 Virtual Training Day: Enable Always-On Service

Microsoft Dynamics 365 Virtual Training Day: Manage Finance and Operations

Reimagining Customer Experience with Globus

Discover how Globus are reimagining customer experience with Microsoft Discover how you can elevate customer experience by unifying your data across sales, marketing and service.Join us at Reimagining Customer Experience with Globus, a live event, where Microsoft experts will share how you can unlock the full potential of your customer data with predictive real-time insights, contextual and relevant customer journeys, and built-in next-generation AI.Plus, you’ll hear from Karl Merckel, Vice President Technology for the Globus family of brands, who will share insights into their transformation journey to connect sales and marketing to accelerate revenue growth.During the session, you’ll: Get first-hand insights from the Globus family of brands who have selected Dynamics 365 and the Microsoft Customer Data Platform on their CX transformation, driving revenue and growth. Learn how to deliver personalised, responsive, and connected customer journeys with Microsoft. Dive into our Dynamics 365 Copilot roadmap with a demonstration of the latest capability, showing how you can unify data with AI to understand customers’ preferences —and foresee future opportunities in real-time. Plus, you’ll have the opportunity to get your questions answered during our live Q&A.