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Microsoft AI Contact Center Challenge 2025 - Hackathon

Join the Hackathon: Transform Your Contact Center Now! The Microsoft AI Contact Center Challenge 2025 is here with an exciting two-day hackathon designed to empower you to define, configure, and present a use case for a modern digital contact center platform. This is your chance to showcase your skills, collaborate with peers, partners and Microsoft experts to compete for the inaugural Dutch Contact Center Challenge title. Why participate in the Hackathon? Hands-On Experience: Gain practical experience by working on your own, real-world scenarios using Dynamics 365 Customer Service, Digital Messaging and Voice Channel, and Copilot Studio IVR. Collaborate and Innovate: Work alongside industry experts, peers, and Microsoft professionals to create innovative solutions that address your current business challenges. Showcase and share your skills: Present your use case to a panel of judges and compete for the chance to be recognized as the winner of the Dutch Contact Center Challenge. The final presentations and awards will be done mid-June in a anther day packed with inspiration. More details will be shared during the hackathon. After expressing your interest to participate by submitting the registration form, we will contact you to discuss the setup & logistics. We will also explain what we expect from the participants. We look forward to seeing your innovative solutions and celebrating your achievements at the Microsoft AI Contact Center Challenge 2025 Hackathon!

Microsoft Virtual Briefing - Copilot for all: Introducing Microsoft 365 Copilot Chat

Join us for an exciting event where we unveil Microsoft 365 Copilot Chat, a new offering that adds pay-as-you-go agents to the existing free chat experience for Microsoft 365 commercial customers. Copilot agents are specialized AI assistants that can be customized to meet specific business needs. These agents operate within Microsoft 365 applications, providing real-time assistance, automating workflows, and optimizing business processes. They can automate everyday tasks, freeing up valuable time for employees to focus on more strategic activities and dynamically plan and orchestrate workflows, ensuring that business processes run smoothly and efficiently. What You Will Learn: Key Features: AI Chat: Experience secure, enterprise-ready web chat powered by GPT-4, perfect for quick research, report drafting, and fact-checking. File Uploads: Effortlessly summarize Word documents, analyze Excel data, and enhance PowerPoint presentations. Image Generation: Create stunning visuals using natural language prompts. Copilot Pages: Collaborate seamlessly with your team on a shared AI-driven canvas. Transform Business Processes: Create Agents: Use Copilot Studio to describe tasks and connect them to business data, streamlining workflows and enhancing productivity. Discover Agents: Access agents with metered pricing and leverage Microsoft Azure credits to optimize costs and maximize value. Seamless Integration: Data Protection: Ensures the security and privacy of your data, meeting compliance requirements. Admin Management: Manage user-created agents with transparent metering setup, providing control and oversight. This new offering complements our best-in-class Microsoft 365 Copilot experience and can help you unlock the full ROI of AI within your organization, driving innovation and competitive advantage. Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Discovery Broadcast: Road to Autonomous ERP

Microsoft Discovery Broadcast: Road to Autonomous ERP Highlights from Road to Autonomous ERP UK Event Sameer Verma, Head of Product for AI ERP at Microsoft, is joined by technical experts to share the latest news around copilot and agents in the world of finance and supply chain management. Join us to hear highlights from the Road to Autonomous ERP event in the UK, and to participate in a live Q&A with our expert team. What to Expect: Keynote: Road to Autonomous ERP: Sameer Verma, Head of Product for AI ERP shares the latest agentic capabilities and roadmap to Autonomous ERP with Microsoft.Session: Driving Agility in ERP Transformation: Demystify ERP transformation with Maja Kovac, Technical Specialist Manager for Dynamics 365, as she discusses ERP implementation strategies and tactics.Technical Demo: Build an Autonomous Agent: See Copilot Studio in action, as Alicja Gilderdale, Technical Specialist (Global Black Belt) for Power Platform, showcases a custom autonomous agent for a vendor onboarding use case. Why Attend? Industry Insights: Get a look into the AI and agentic capability that puts finance and supply chain management in spotlight for technological innovation.Actionable Strategies: Discover practical approaches and dig into the technical depth to shape ERP transformation for you and your organisation.Interactive Live Q&A: Get your questions answered by our expert team in real-time. Who Should Attend? COOs/ Supply Chain Leaders & professionalsCFOs/Finance Leaders & Finance ProfessionalsCIOs/CTOs/Technology Leaders Don't miss this opportunity to lead the way for ERP transformation. Register now to secure your spot!

Microsoft Tech Brief: Empower Sellers with Microsoft 365 Copilot for Sales

Join us at Microsoft Tech Brief: Empower Sellers with Microsoft 365 Copilot for Sales, a free event, and learn how to help sellers engage with customers more effectively, strengthen relationships, and successfully close deals faster.You’ll get insights into how Copilot helps increase sales productivity with CRM task automation and helps optimize sales teams’ time with auto-generated summaries. You’ll also explore the latest feature advancements, including automatically retrieving and updating customer data in your CRM systems without disrupting your flow of work.Who should attend: Chief revenue officersChief sales officers, vice presidents, and directors of salesChief information officerChief marketing officerTechnical level: This is a foundational-to-intermediate-level course. Attendees should have a basic understanding of the technology and be able to discuss and offer perspective from minimal experience. During this event, you’ll be able to: Learn how Copilot accelerates the sales process by improving seller productivity. Discover how to personalize every customer interaction with AI-assisted insights, content, and customization recommendations. See product demonstrations that show how Copilot brings AI to your CRM tasks.Here’s what you can expect: EVENT PRESENTATIONWelcomeIntroductionThe AI advantage for sellersWhat is Microsoft Copilot for Sales Use cases and scenariosDemoCustomer highlightsQuestion and answerClosing Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Tech Brief: Empower Sellers with Microsoft 365 Copilot for Sales is open to the public and offered at no cost. Prior to registering for this event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. Note: Microsoft Teams delivers a rich, interactive experience that works best with the Teams app. We recommend downloading the app if you don’t have it, as not all browsers are supported. When you join this event, your name, email, or phone number may be viewable by other session participants in the attendee list. By joining this event, you’re agreeing to this experience.

Microsoft Discovery Hour: Accelerate Innovation with AI in Low Code

Gain insights into the latest Microsoft solutions and explore ideas to address critical business challenges at a free Microsoft Discovery Hour event. Join us at Microsoft Discovery Hour: Accelerate Innovation with AI in Low Code to learn how embracing AI in a low-code environment can drive your business’s digital transformation and accelerate innovation. You will explore how businesses are using Microsoft Power Platform to modernize applications and alleviate the burden on IT staff. During this event, you’ll discover more about: The 4 patterns of value: modernizing applications, extending line of business systems, optimizing with hyperautomation, and building custom copilots The Power Platform ecosystem, including incorporating AI, governance, security, and developer productivity Real-world benefits that are saving businesses millions of dollars Here’s what you can expect: EVENT PRESENTATIONIntroduction Why low code? Patterns of value Platform and ecosystem value Support Get started Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Accelerate Innovation with AI in Low Code is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)

Better Together: M365 Copilot + Copilot Agents Webinar for Partners

Join us for an exclusive, partner-focused webinar to discover how M365 Copilot and Copilot Agents are revolutionizing productivity, collaboration, and innovation across industries.This session is tailored for all roles—technical, sales, marketing, and leadership—working with Microsoft 365 and Business Applications. What You’ll Learn: Strategies to integrate and scale Copilot solutionsPartner enablement opportunitiesKey programs and initiativesLicensing insightsWhat’s newLive Q&A with Microsoft experts Whether you're just getting started or looking to expand your Copilot offerings, this session will equip you with the insights and tools to drive success. Let’s build the future—together.

Gartner - CSO & Sales Leader event sponsorship

Gartner - CSO & Sales Leader event sponsorship

Microsoft Virtual Briefing - Implementing Zero Trust Architecture for Enhanced Security

This session will have two speakers: Oscar Rangel, Senior Digital Technical Specialist at Microsoft and Jason Floyd, Chief Security Officer at Ascent Solutions.Ascent Solution excels at deploying and configuring the Microsoft security stack allowing businesses to stay secure and operating efficiently. Stopping threat actors and modernizing cyber operations.Ascent consultants share a determination to secure and manage ecosystems, ensuring safety from current and emerging threats.Note: As you register for this session, we encourage you to check the box that allows our Microsoft Partner to contact you. This will allow a follow-up to the session that could give you access to additional support or specific offerings for customers that attended the session.Zero Trust is a security model that assumes no trust in any entity, whether internal or external, and requires continuous verification of identity and permissions. By implementing Zero Trust architecture, organizations can protect their data and resources from cyberattacks, reduce the attack surface, and enable secure remote work. In this session, you will learn how Microsoft helps you implement Zero Trust principles across your identity, devices, applications, data, network, and infrastructure. What you will learn What is Zero Trust and why is it important for cybersecurity How to assess your current Zero Trust maturity and identify the gaps How to use Microsoft solutions to achieve Zero Trust across six dimensions How to leverage Microsoft Entra, Microsoft Endpoint Manager, Microsoft Defender, Microsoft Cloud App Security, Azure Information Protection, and Azure Networking to implement Zero Trust architecture Who should attend IT managers and professionals who are responsible for cybersecurity in their organization Business leaders who want to understand the benefits and challenges of Zero Trust Anyone who is interested in learning more about Zero Trust and Microsoft security solutionsThese Briefings are designed to be an open platform where you can ask questions, engage in discussions, and ultimately get real-world answers that you need. Our speakers will share their expert insights providing you the opportunity to discover the solutions to take your business to the next level. Register now to boost employee productivity in your organization in a more secure environment. If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Virtual Briefing - Revolutionizing Security Operations - This Is the Way

Overview:Are you ready to revolutionize your security operations? Join us to discover how Microsoft Sentinel, combined with the Unified Security Operations Platform, can transform your approach to threat detection and response with the power of cloud-native SIEM and AI-driven capabilities.What you will learn:In this briefing, we will delve into the challenges faced by traditional security tools and demonstrate how this unified platform addresses these issues with advanced capabilities such as automated threat detection, comprehensive security coverage, and automated response playbooks to provide a single pane of security operation across your entire environment.In this session we will discuss the following:Challenges to running an effective SOCWhy the Unified Security Operations Portal?Platform OverviewAI-Driven SecurityUnique Sentinel features in the Unified Security Operations PortalPlease note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Dynamics 365 Virtual Training Day: Modernize Service

SIIM - Society of Imaging Informatics​

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Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Virtual Briefing - Protect your data estate - an E2E Data Security story

This session will have two speakers: Aileen Finlay, Digital Technical Specialist at Microsoft and Erik Stiphout, Sr. Consultant Digital Workplace at SoftwareOne..SoftwareOne is a Microsoft partner that helps IT leaders with their software and cloud purchases, also providing implementation and support. As a technology services provider, SoftwareOne applies these insights when modernizing applications and workloads in cloud-first SaaS environments.Note: As you register for this session, we encourage you to check the box that allows our Microsoft Partner to contact you. This will allow a follow-up to the session that could give you access to additional support or specific offerings for customers that attended the session.Data is one of the most valuable assets for any organization, but it also poses significant risks if not properly secured. Cyberattacks, data breaches, and compliance violations can result in financial losses, reputational damage, and legal consequences. To protect your data estate, you need a comprehensive and holistic approach that covers data sources, data storage, data processing, data access, and data monitoring.What you will learnHow to identify and classify your sensitive data across different environments and platformsHow to encrypt and protect your data at rest and in transit using Microsoft technologiesHow to implement data governance and compliance policies using Azure PurviewHow to audit and monitor your data activities and anomalies using Azure Sentinel and Azure Security CenterHow to leverage Microsoft best practices and frameworks for data security and privacyWho should attendData professionals, security professionals, IT managers, and decision makers who are responsible for or interested in securing their data estateAnyone who wants to learn more about Microsoft data security solutions and capabilitiesThese Briefings are designed to be an open platform where you can ask questions, engage in discussions, and ultimately get real-world answers that you need. Our speakers will share their expert insights providing you the opportunity to discover the solutions to take your business to the next level.Register now to boost employee productivity in your organization in a more secure environment.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Reimagining Healthcare Data with Microsoft Fabric: From Insights to Impact

Join us for an exclusive webinar tailored for healthcare leaders, data strategists, and Azure customers looking to revolutionize the way they harness data. Discover how Microsoft Fabric is transforming healthcare analytics—from clinical insights and patient engagement to genomics, medical imaging, and social determinants of health (SDOH). Through real-world use cases and expert-led deployment strategies, we’ll showcase how the Medallion Lakehouse architecture can accelerate critical insights, drive improved patient outcomes, and streamline data integration. Learn how to build scalable, secure, and intelligent healthcare solutions using Azure’s cutting-edge analytical capabilities. Don’t miss this opportunity to unlock the full potential of your healthcare data!