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Microsoft Dynamics 365 Virtual Training Day: Activate Digital Selling

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Digitize and Transform Business Processes with Low-Code No-Code Apps

Organizations are already transforming many of their business processes on Teams – from approvals and task management, all the way to crowd sourcing the organization for top ideas. Learn how to use embedded building blocks and production-ready app templates to digitize and streamline key processes. In this session we’ll share how customers are leveraging these solutions without any custom development required, as well as how some recent innovations can help simplify these processes.

Microsoft Dynamics 365 Virtual Training Day: Enable Always-On Service

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Future Ready Leadership Summit

Business and technology leaders are looking for solutions that drive acceleration, help operate with agility, and deliver impact in a fast-changing world. The Microsoft Future Ready Leadership Summit focuses on how we can shape the future of India, led by digital innovation.

Microsoft Military Insight Day

Microsoft invites Service Leavers and Veterans to a Military Insights Day on Monday 9th January 2023 in our London Headquarters located near Paddington Station.  This day seeks to give personnel that are leaving the Armed Forces or from the Veteran community an overview of Microsoft as a potential place to work, its culture and hear from Microsoft colleagues that have made the transition to the commercial world. The event consists of a number of speakers including a welcome from the head of our Public Sector Business, Alan Lewis, informative sessions from armed forces veterans and serving reservists as well as breakout sessions and networking for those wanting to move into a career in technology. The afternoon will also enable attendees to have an informal discussion with some of our former armed forces and serving reservist Microsoft colleagues from various parts of the business at the end of the day.Agenda01:00 PM - 02:00 PM - Welcome and arrivals02:00 PM - 02:15 PM - Microsoft overview02:15 PM - 02:30 PM - Transition from service videos02:30 PM - 04:00 PM - Military at Microsoft panel and Q&A04:00 PM - 05:00 PM - Military networking and breakouts05:00 PM - 06:00 PM - Networking and refreshments

Microsoft Dynamics 365 Virtual Training Day: Manage Finance and Operations

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Dynamics 365 Virtual Training Day: Activate Digital Selling

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Envision Europe: The Future of Customer Experience

Get your inside look at the latest trends and best practices shaping customer experience (CX) today—and tomorrow. In this free, 60-minutes webinar you will hear from CX leaders from Microsoft, our customers, and partners to get essential insights that will help you: Thrive in the face of economic headwinds in Europe by refocusing on customer experience. Connect data and AI insights across your organization to create better customer experiences. Fill your sales pipeline with stronger leads to drive growth. Take advantage of capabilities across Microsoft Customer Experience Platform and Viva Sales to move your business beyond CRM. Don’t miss this exclusive opportunity to get strategic, real-world guidance on elevating your customer experiences and uncovering new ways to sustain business growth—no matter what the future brings. Learn more about and register for other upcoming Microsoft Envision Europe Events.

Resilient Retailing: thriving during times of uncertainty

Lean in to change and thrive during times of uncertainty. Anticipate the unexpected – from shifting market conditions to changing shopper expectations – and act with the power of all your data, at your fingertips.Olaf Akkerman, General Manager of Retail & Consumer Goods for Microsoft UK will host this webinar with a panel of forward-thinking speakers & retail industry leaders to share insights & learnings from this year’s National Retail Federation (NRF) from New York City.Come and join us in this special webinar as we discuss how to become a resilient retailer – agile, innovative and responsive and achieve more with proven, integrated retail solutions.

Customer Experience Reimagined Tour: Sydney

Reimagine your Customer Experience Join us for an inside look at the latest trends and best practices shaping Customer Experience (CX) today — and tomorrow. Hear from International CX leaders– including Emily He, Corporate Vice President – Business Applications Marketing, peers and experts who’ve transformed their business and executed strong Customer Experience strategies.    Insights include:  Real-world strategies and best practice from leaders who have created personalised customer experiences driving revenue and growth How Microsoft transformed our own Customer Experience through connected sales and marketing Accenture’s latest research based on their global customer study on how external forces – including inflation, social movements, climate change - impact customer decision making The latest capability from Microsoft’s Customer Experience platform and Viva Sales to bring together a cohesive view of the customer  

Looking Beyond Tomorrow: The evolution of CFO and COO roles.

The world is changing. This transformation is being driven by dramatic economical, geopolitical, and environmental issues, as well as accelerated adoption of technology and social networks. This has affected the way the captains of industry operate at a fundamental level, continuously doing more with less!The Chief Financial Officer (CFO) role has undergone important changes due to the disruptions caused by digital transformation. In addition to key financial management competencies, CFOs are being looked upon as strategic leaders who play a vital role in corporate planning and decision making. This expanded role requires a new set of skills for many finance professionals The Chief Operating Officer (COO) role has mushroomed. With more organizations shifting their business model, COOs are proving pivotal to this transformation. With Supply Chain disruptions, ESG and Remote/Hybrid Workforce being some of the challenges that land on the COO’s plate, their agility, empathy, and flexibility in a continuously disruptive environment form a new dimension to their skills.  Stepping out of the day to day and being around fellow hand-picked CFOs and COOs, you’ll be a part of a select group, enjoying conversations to gain new inspiration in an environment and among people who will enable you to connect the dots to your company's future success.Benefits of Attending CFOs, Learn how to:Assess business health and improve financial controls to drive agility and growth using financial reporting, embedded analytics, and AI-driven insights.Integrate financials into core processes and automate tasks to boost productivity, support evolving business models, and maximize financial performance.Minimize costs and optimize spending across business geographies with process automation, budget control, and financial planning and analysis.Improved Risk Management by securing data and digital financial assets of the organization with robust cyber resiliency and business continuity platforms.Use no-code configuration service to simplify regulatory reporting, electronic invoicing, and global payments.Transform customer support from a ‘cost center’ to a ‘profit center’ with more efficient service delivery across all touchpoints from contact center to field service operations.Equip support teams to provide the very best service and allow for up-sell & cross-sell opportunities with each relevant customer interaction.Ensure existing customers are happy and true advocates for your brand to reduce dependency and high cost associated with acquiring net new customers.Take advantage of connected assets for proactive maintenance that increases workforce productivity and customer satisfaction while lowering operation costs at the same time.COOs, Learn how to: Modernize operations by creating an intelligent and resilient supply chain that automatically reacts to challenges using real-time visibility, agile planning, and business continuity.Learn how to build agile manufacturing processes using the Internet of Things (IoT) and mixed reality while working with your existing manufacturing execution systems.Mitigate reputational and revenue risks by securing Operational Technology Infrastructure against cyber disruptions, providing safe and efficient work environment for all.Perform proactive equipment maintenance to reduce downtime and enhance inventory accuracy with automated cycle counts to maintain operational excellence.Transform customer support from a ‘cost center’ to a ‘profit center’ with more efficient service delivery across all touchpoints from contact center to field service operations.Equip support teams to provide the very best service and allow for up-sell & cross-sell opportunities with each relevant customer interaction.Ensure existing customers are happy and true advocates for your brand to reduce dependency and high cost associated with acquiring net new customers.Take advantage of connected assets for proactive maintenance that increases workforce productivity and customer satisfaction while lowering operation costs at the same time.