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Microsoft Discovery Hour: Experiencia del cliente reinventada

Obtenga información sobre las últimas soluciones de Microsoft y explore ideas para abordar los desafíos empresariales críticos en un evento gratuito de Microsoft Discovery Hour. Únase a nosotros en Microsoft Discovery Hour: Experiencia del cliente reinventada para aprender cómo la incorporación de la IA generativa puede revolucionar la productividad de los vendedores y acelerar el crecimiento de los ingresos. La adopción de información impulsada por IA puede empoderar a su equipo de ventas para ofrecer una experiencia de compra personalizada y aumentar la participación del cliente. Durante este evento, descubrirás más sobre: Cómo las soluciones de experiencia del cliente, como Dynamics 365 Sales, pueden aumentar la productividad de los vendedores Acelerar el crecimiento de los ingresos con procesos de compra personalizados Ejemplos del mundo real de información impulsada por IA que mejora la experiencia del cliente Esto es lo que puedes esperar: PRESENTACIÓN DEL EVENTO Abertura El contexto de la experiencia del cliente Transforme la productividad y los resultados de las ventas Transforme su equipo de ventas y supere los objetivos de ingresos Cree recorridos de marketing ágiles para ganar y nutrir clientes potenciales Preguntas y respuestas Haga clic aquí para ver el Código de conducta de eventos de Microsoft. Descargo de responsabilidad: Microsoft Discovery Hour: Experiencia del cliente reinventadaestá abierto al público y se ofrece sin costo alguno. Antes de registrarse para el evento, los empleados del gobierno deben consultar con sus empleadores para asegurarse de que su participación esté permitida y de acuerdo con las políticas y leyes aplicables. 

Microsoft Dynamics 365 Virtual Training Day: Modernize Service

Microsoft Discovery Hour: El camino hacia el ERP autónomo

La IA generativa continúa transformando la forma en que operan las organizaciones y sus empleados: El 79% de los líderes de negocios están de acuerdo en que la adopción de IA es fundamental para mantener la competitividad1. El cambio de la planificación de recursos empresariales (ERP) on-premises a la nube se destaca como un factor clave para amplificar la implementación exitosa de esta tecnología.Una solución ERP basada en la nube como Microsoft Dynamics 365 puede ayudar a su empresa a dar el siguiente paso en su evolución digital, ofreciendo velocidad, agilidad y rentabilidad para obtener ventaja competitiva. Únase a nosotros en este evento de seminario web gratuito de medio día para obtener información y aprender las mejores prácticas sobre ERP de los líderes de Microsoft, expertos de la industria y colegas.Durante este evento, descubrirá más sobre:Información sobre el estado actual de la IA y el papel del liderazgo en el abordaje de una transformación de la IACómo Dynamics 365 y la cartera de soluciones y servicios impulsados por IA de Microsoft están construyendo el camino hacia el ERP autónomo El valor potencial de una solución Dynamics 365 ERP para la administración financiera y de la cadena de suministro cuando se combina con la potencia de IA de CopilotEsto es lo que puede esperar... PRESENTACIÓN DEL EVENTO Bienvenida, tendencias y puntos problemáticos personales Cómo está cambiando las reglas del juego la IA El valor de un ERP impulsado por Copilot Valor de la solución / Descripción general Demostración de la algarabía de la IA en ERP ¿Por qué Microsoft? Haga clic aquí para consultar el Código de conducta del evento de Microsoft. Exención de responsabilidad: Microsoft Discovery Hour: El camino hacia el ERP autónomo está abierto al público y es gratuito. Antes de registrarse al evento, los empleados del gobierno deben consultar con sus empleadores para asegurarse de que su participación esté permitida y de acuerdo con las políticas y leyes aplicables.1 “Work Trends Index Annual Report,” Microsoft, 2024

Microsoft Virtual Briefing - The Future of Finance: Unlocking Value with AI Agents in Dynamics 365

Localized times:British Summer Time: 2:00PM - 3:00PM BST (UTC+1:00)Central European Summer Time: 3:00PM - 4:00PM CEST (UTC+2:00)Eastern European Summer Time: 4:00PM - 5:00PM EEST (UTC+3:00)Finance is evolving—and AI is leading the transformation. Join us for an exclusive webinar to explore how Finance AI Agents are reshaping the way organizations manage financial operations, streamline decision-making, and unlock new levels of agility and insight.In this session, we’ll introduce the next generation of intelligent automation in Microsoft Dynamics 365 Finance, where AI-powered agents are no longer just assistants—they’re active participants in your financial workflows. From autonomous reconciliation and collections to real-time forecasting and compliance monitoring, Finance AI Agents are helping finance teams do more with less.You’ll learn how to: Automate complex financial processes like account reconciliation, collections, and reporting with AI agents that act on your behalf.Enhance decision-making with AI-generated summaries, contextual insights, and predictive analytics embedded directly into your ERP system.Improve compliance and governance with agents that monitor workflows, flag anomalies, and ensure policy adherence.Empower finance professionals to focus on strategic initiatives by offloading repetitive tasks to intelligent agents.Integrate seamlessly with Microsoft 365, Power Platform, and Azure AI to extend the value of your existing investments.Whether you're a CFO, finance operations leader, or ERP architect, this session will equip you with the knowledge to harness AI agents as a strategic advantage in your financial transformation journey.Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Discovery Hour: Service Reimagined with AI

Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue.1 But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics 365 can help.Join us to learn how AI is transforming business services and driving growth. During this event, you’ll discover more about: Exclusive insights from Microsoft leaders spearheading business transformations using AI-enhanced services built on Copilot and Dynamics 365How industry experts build practical strategies for using AI to offer connected service experiences, fuel productivity, and boost efficiency with proactive insights Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Service Reimagined with AI is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 1 “Money on the Table: Proof that Customer Service Drives Revenue,” Forrester Trends Report, January 2023.

Microsoft Virtual Briefing - Reimagining Supply Chains: AI Agents and Copilot in Dynamics 365

The future of supply chain management is here—and it’s intelligent, automated, and conversational. Join us for an exclusive webinar exploring how Microsoft Dynamics 365 Supply Chain Management, powered by AI, Copilot, and autonomous agents, is reshaping operations across industries.In this session, you’ll learn from experts how AI-driven capabilities are enabling supply chain teams to:Automate routine tasks like purchase order summarization, vendor matching, and inventory checks using natural language with Copilot.Gain real-time insights through AI-generated summaries embedded directly in the most-used pages of Dynamics 365 SCM—empowering faster, more informed decisions Deploy intelligent agents that proactively orchestrate workflows, manage exceptions, and adapt to dynamic business conditions Enhance collaboration across procurement, logistics, and planning teams with contextual guidance and embedded analytics.Accelerate demand planning and improve order accuracy with AI-powered forecasting and inventory visibility Whether you're a supply chain leader, IT decision-maker, or business applications specialist, this session will equip you with the knowledge to modernize your operations and unlock new levels of agility and efficiency.Please note this event may be recorded.If you are under the age of 16, registration is not permitted, as event-related data is stored and this violates current data protection laws for minors. Failure to comply will result in automatic cancellation. Thank you for your understanding.

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Discovery Hour: The Autonomous Customer Experience

AI is transforming how we connect with customers—are you ready for what’s next?Join us to hear highlights from the Customer Experience Reimagined event in the UK, where Microsoft leaders shared how AI and agentic capabilities are reshaping the future of customer engagement. You’ll also have the opportunity to participate in a live Q&A with Microsoft experts.Hear from featured speakers Hayley Bass, Principal Product Manager and Seb Reeve, Strategy Lead for Contact Center, as they explore how AI is enabling more autonomous, intelligent, and connected experiences across sales, marketing, and service.What You’ll Learn:The Autonomous Customer Experience: How AI agents and Copilot are driving proactive, personalised engagement at scale.From Insight to Action: How connected data and conversational AI are transforming how we serve and sell.Your AI Roadmap: Practical strategies to identify high-impact use cases, build internal champions, and drive transformation.Why Attend? Get inspired by real-world innovation and forward-looking strategies.Learn how to apply AI to solve real customer pain points and boost team performance.Ask your questions live and get insights from Microsoft’s expert team.Who Should Attend? Customer Experience, Sales, and Marketing leaders ready to elevate their business transformation strategy with AIProfessionals looking to boost lead generation, customer insights, and operational agilityInnovators and tech enthusiasts eager to explore the future of agentic experiencesDon’t miss this opportunity to explore what’s next in customer experience.Register now to secure your spot.

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Dynamics 365 Virtual Training Day: Modernize Service

Microsoft Virtual Briefing - The Future of Finance: Unlocking Value with AI Agents in Dynamics 365

Finance is evolving—and AI is leading the transformation. Join us for an exclusive webinar to explore how Finance AI Agents are reshaping the way organizations manage financial operations, streamline decision-making, and unlock new levels of agility and insight.In this session, we’ll introduce the next generation of intelligent automation in Microsoft Dynamics 365 Finance, where AI-powered agents are no longer just assistants—they’re active participants in your financial workflows. From autonomous reconciliation and collections to real-time forecasting and compliance monitoring, Finance AI Agents are helping finance teams do more with less.You’ll learn how to: Automate complex financial processes like account reconciliation, collections, and reporting with AI agents that act on your behalf.Enhance decision-making with AI-generated summaries, contextual insights, and predictive analytics embedded directly into your ERP system.Improve compliance and governance with agents that monitor workflows, flag anomalies, and ensure policy adherence.Empower finance professionals to focus on strategic initiatives by offloading repetitive tasks to intelligent agents.Integrate seamlessly with Microsoft 365, Power Platform, and Azure AI to extend the value of your existing investments. Whether you're a CFO, finance operations leader, or ERP architect, this session will equip you with the knowledge to harness AI agents as a strategic advantage in your financial transformation journey.

Microsoft Dynamics 365 Virtual Training Day: Moderniser les services

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)​

Microsoft Dynamics 365 Virtual Training Day: Modernize Service

Microsoft Dynamics 365 Virtual Training Day: Modernize Service