Добейтесь своих целей с мероприятиями Microsoft

Microsoft AI Contact Center: Redefine your Customer Experience

In today's fast-paced digital world, contact centers play a crucial role in shaping customer experiences and driving business success. A modern contact center is not just a support hub; it's a strategic asset that significantly impacts customer satisfaction, loyalty, and overall business performance. Microsoft's Contact Center solutions, powered by Dynamics 365 and AI technologies, are designed to transform traditional contact centers into intelligent, efficient, and customer-centric hubs. Join us for an immersive day with sessions on all components of the Dynamics 365 Contact Center, providing you with a comprehensive understanding of how to transform your contact center using the latest technologies and best practices. We will also demonstrate how it has impacted our own Microsoft Support organization and that of our customers. Join us for: Deep-Dive Sessions Live Demonstrations Customer stories Future Roadmap Networking Opportunities Gain valuable insights into the future of contact centers and implement these learnings to your own organization, driving innovation and business success. We look forward to seeing you at the event and transforming your contact center together! 

Microsoft Nordic Supply Chain Event – Supply Chain Management in the era of autonomous AI ERP

We are excited to invite you to our upcoming in-person event, "Microsoft Nordic Supply Chain Event – Supply Chain Management in the era of autonomous AI ERP". This event will explore the transformative power of artificial intelligence in optimizing supply chain operations, enhancing business agility, and driving supply chain automation. You will meet with our product group experts to get insights into the future of AI-ERP and our latest supply chain additions and AI agents within vendor communication, manufacturing optimization, quality management, demand planning, warehousing, and manufacturing to help you thrive. Event Highlights: Strategic Value of Microsoft AI infused ERP platform: Understand how the MS ERP platform can be a game-changer for your business, enabling autonomous agents and automation. Business Value Insights: Learn about tangible business benefits and real-world success stories from organizations that have leveraged AI enabled with Dynamics 365 Supply Chain Management. Interactive Sessions: Engage directly with peers and the product group through interactive discussions, demonstrations, and focused breakout feedback sessions. 

Microsoft AI Contact Center Challenge 2025 - Hackathon

Join the Hackathon: Transform Your Contact Center Now! The Microsoft AI Contact Center Challenge 2025 is here with an exciting two-day hackathon designed to empower you to define, configure, and present a use case for a modern digital contact center platform. This is your chance to showcase your skills, collaborate with peers, partners and Microsoft experts to compete for the inaugural Dutch Contact Center Challenge title. Why participate in the Hackathon? Hands-On Experience: Gain practical experience by working on your own, real-world scenarios using Dynamics 365 Customer Service, Digital Messaging and Voice Channel, and Copilot Studio IVR. Collaborate and Innovate: Work alongside industry experts, peers, and Microsoft professionals to create innovative solutions that address your current business challenges. Showcase and share your skills: Present your use case to a panel of judges and compete for the chance to be recognized as the winner of the Dutch Contact Center Challenge. The final presentations and awards will be done mid-June in a anther day packed with inspiration. More details will be shared during the hackathon. After expressing your interest to participate by submitting the registration form, we will contact you to discuss the setup & logistics. We will also explain what we expect from the participants. We look forward to seeing your innovative solutions and celebrating your achievements at the Microsoft AI Contact Center Challenge 2025 Hackathon!

Copilot Studio + Azure AI Enablement Workshop & Open Hack challenge - Sao Paulo

Junte-se a nós em um workshop prático de 2 dias, projetado para capacitar parceiros com as habilidades para construir e estender copilotos impulsionados por IA usando o Copilot Studio e o Azure AI. Este evento interativo cobrirá a extensibilidade de baixo código e de código profissional, mostrando como as tecnologias de IA da Microsoft podem trabalhar juntas para criar agentes personalizados e aprimorar o Copilot para M365. O que esperar: ✅ Copilot Studio – Aprenda a construir e implantar agentes impulsionados por IA.✅ Extensibilidade do Azure AI – Integre agentes de baixo código com serviços do Azure AI, como Pesquisa de IA, Serviços Cognitivos, Modelos Personalizados e muito mais.✅ Laboratórios Práticos – Construa soluções de IA do mundo real por meio de laboratórios estruturados.✅ Colaboração e Networking – Interaja com especialistas da Microsoft e outros parceiros para explorar oportunidades de inovação. Seja você um desenvolvedor de baixo código ou um arquiteto de código profissional, este workshop fornecerá as ferramentas e o conhecimento para criar soluções de IA inteligentes e escaláveis.

Microsoft Discovery Broadcast: Road to Autonomous ERP

Microsoft Discovery Broadcast: Road to Autonomous ERP Highlights from Road to Autonomous ERP UK Event Sameer Verma, Head of Product for AI ERP at Microsoft, is joined by technical experts to share the latest news around copilot and agents in the world of finance and supply chain management. Join us to hear highlights from the Road to Autonomous ERP event in the UK, and to participate in a live Q&A with our expert team. What to Expect: Keynote: Road to Autonomous ERP: Sameer Verma, Head of Product for AI ERP shares the latest agentic capabilities and roadmap to Autonomous ERP with Microsoft.Session: Driving Agility in ERP Transformation: Demystify ERP transformation with Maja Kovac, Technical Specialist Manager for Dynamics 365, as she discusses ERP implementation strategies and tactics.Technical Demo: Build an Autonomous Agent: See Copilot Studio in action, as Alicja Gilderdale, Technical Specialist (Global Black Belt) for Power Platform, showcases a custom autonomous agent for a vendor onboarding use case. Why Attend? Industry Insights: Get a look into the AI and agentic capability that puts finance and supply chain management in spotlight for technological innovation.Actionable Strategies: Discover practical approaches and dig into the technical depth to shape ERP transformation for you and your organisation.Interactive Live Q&A: Get your questions answered by our expert team in real-time. Who Should Attend? COOs/ Supply Chain Leaders & professionalsCFOs/Finance Leaders & Finance ProfessionalsCIOs/CTOs/Technology Leaders Don't miss this opportunity to lead the way for ERP transformation. Register now to secure your spot!

Microsoft Discovery Hour: Service Reimagined with AI

Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue.1 But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics 365 can help. Join us to learn how AI is transforming business services and driving growth. During this event, you’ll discover more about: Exclusive insights from Microsoft leaders spearheading business transformations using AI-enhanced services built on Copilot and Dynamics 365 How industry experts build practical strategies for using AI to offer connected service experiences, fuel productivity, and boost efficiency with proactive insights Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Service Reimagined with AI is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 1 “Money on the Table: Proof that Customer Service Drives Revenue,” Forrester Trends Report, January 2023. 

Microsoft Tech Brief: Empower Sellers with Microsoft 365 Copilot for Sales

Join us at Microsoft Tech Brief: Empower Sellers with Microsoft 365 Copilot for Sales, a free event, and learn how to help sellers engage with customers more effectively, strengthen relationships, and successfully close deals faster.You’ll get insights into how Copilot helps increase sales productivity with CRM task automation and helps optimize sales teams’ time with auto-generated summaries. You’ll also explore the latest feature advancements, including automatically retrieving and updating customer data in your CRM systems without disrupting your flow of work.Who should attend: Chief revenue officersChief sales officers, vice presidents, and directors of salesChief information officerChief marketing officerTechnical level: This is a foundational-to-intermediate-level course. Attendees should have a basic understanding of the technology and be able to discuss and offer perspective from minimal experience. During this event, you’ll be able to: Learn how Copilot accelerates the sales process by improving seller productivity. Discover how to personalize every customer interaction with AI-assisted insights, content, and customization recommendations. See product demonstrations that show how Copilot brings AI to your CRM tasks.Here’s what you can expect: EVENT PRESENTATIONWelcomeIntroductionThe AI advantage for sellersWhat is Microsoft Copilot for Sales Use cases and scenariosDemoCustomer highlightsQuestion and answerClosing Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Tech Brief: Empower Sellers with Microsoft 365 Copilot for Sales is open to the public and offered at no cost. Prior to registering for this event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. Note: Microsoft Teams delivers a rich, interactive experience that works best with the Teams app. We recommend downloading the app if you don’t have it, as not all browsers are supported. When you join this event, your name, email, or phone number may be viewable by other session participants in the attendee list. By joining this event, you’re agreeing to this experience.

Microsoft Discovery Hour: So gestalten Sie Ihren Weg zu Autonomous ERP mit KI und Agents

ERP-Systeme gelten in vielen Organisationen noch immer als „Funktionsdinosaurier“, die das tägliche Arbeiten eher behindern als erleichtern – und um die man besser einen großen Bogen macht. Doch es geht auch anders! Lernen Sie bei unserer Microsoft Discovery Hour moderne Ansätze für cloudbasierte ERP-Lösungen (Enterprise Resource Planning) kennen, mit denen Sie die Unternehmenssteuerung auf ein völlig neues Level heben können und Ihr Business wirklich unterstützen. Bei diesem kostenlosen Online-Event geben unsere Microsoft-Expert*innen wertvolle Tipps, wie Sie mit KI-gestützten Tools wie Microsoft Copilot sowie mit Automatisierungen und Datenanalysen direkt in Ihrer ERP-Lösung einfach produktiver arbeiten. Informieren Sie sich, wie Sie Insights in Echtzeit erhalten, um datengestützte Entscheidungen zu treffen. Lernen Sie die Triebkräfte hinter der Transformation zu cloudbasierten ERP-Lösungen kennen. Entdecken Sie, wie Sie Ihre eigenen Prozesse beschleunigen und optimieren, um Ihr Geschäftsmodell für nachhaltigen Erfolg weiterzuentwickeln. Holen Sie sich Tipps zu Tools und Strategien, mit denen Sie Ihre KI-Initiativen konsequent weiterverfolgen und Ihre digitale und Cloud-Transformation noch besser unterstützen können. Zielgruppe: IT- und Business-Fachverantwortliche Chief Financial, Operations und Information Officer Vice Presidents of Finance and Operations Technisches Niveau: Dieser Kurs richtet sich an Einsteiger, die sich einen ersten Überblick über das Thema verschaffen möchten. Es sind keine Vorkenntnisse erforderlich. Klicken Sie hier, um den Microsoft-Verhaltenskodex für Veranstaltungen aufzurufen. Haftungsausschluss: Die Microsoft Discovery Hour „So gestalten Sie Ihr ERP-System mit KI, Automatisierung und Analytics neu“ steht allen offen und ist kostenlos. Mitarbeiter*innen von Behörden müssen sich vor der Anmeldung zu dieser Veranstaltung von ihrem Arbeitgeber bestätigen lassen, dass ihre Teilnahme zulässig ist und den geltenden Richtlinien und Gesetzen entspricht. Noch mehr Einblicke in leistungsstarke Businesslösungen erhalten Sie auf unserem zentralen Portal für modernes Arbeiten! Entdecken Sie gleich die nächsten Termine unserer Discovery Hours und Tech Briefs und melden Sie sich an.

Microsoft Discovery Hour: Accelerate Innovation with AI in Low Code

Gain insights into the latest Microsoft solutions and explore ideas to address critical business challenges at a free Microsoft Discovery Hour event. Join us at Microsoft Discovery Hour: Accelerate Innovation with AI in Low Code to learn how embracing AI in a low-code environment can drive your business’s digital transformation and accelerate innovation. You will explore how businesses are using Microsoft Power Platform to modernize applications and alleviate the burden on IT staff. During this event, you’ll discover more about: The 4 patterns of value: modernizing applications, extending line of business systems, optimizing with hyperautomation, and building custom copilots The Power Platform ecosystem, including incorporating AI, governance, security, and developer productivity Real-world benefits that are saving businesses millions of dollars Here’s what you can expect: EVENT PRESENTATIONIntroduction Why low code? Patterns of value Platform and ecosystem value Support Get started Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Accelerate Innovation with AI in Low Code is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 

SSP Recharge

O SSP RECHARGE é uma iniciativa da Microsoft para capacitar os parceiros SSP (Service Solution Partners,antes denominados como Parceiros LSP), sobre o conteúdo e as regras comerciais, com foco em Azure e Power Plataform. A agenda do evento inclui uma revisão das responsabilidades contratuais dos parceiros, uma visão geral dos modelos de contratos e como alinhá-los com as necessidades dos clientes, além de uma sessão específica sobre segurança e conformidade. Neste evento abordaremos tópicos relevantes para o sucesso do seu negócio, além de temas direcionados especialmente para os parceiros SSPs e GPs. 

SSP Recharge - Digital

O SSP RECHARGE é uma iniciativa da Microsoft para capacitar os parceiros SSP (Service Solution Partners,antes denominados como Parceiros LSP), sobre o conteúdo e as regras comerciais, com foco em Azure e Power Plataform. A agenda do evento inclui uma revisão das responsabilidades contratuais dos parceiros, uma visão geral dos modelos de contratos e como alinhá-los com as necessidades dos clientes, além de uma sessão específica sobre segurança e conformidade. Neste evento abordaremos tópicos relevantes para o sucesso do seu negócio, além de temas direcionados especialmente para os parceiros SSPs e GPs. 

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)

Ask the Experts: Transform Your Business with an AI-Powered ERP

The disparate data sources and complex processes of an outdated enterprise resource planning (ERP) system can cost your business valuable time. With a powerful, AI-driven ERP solution like Microsoft Dynamics 365, you can unlock up to a 106% return on investment1—and that’s just the beginning. AI can help you automate processes, reduce internal complexity, and boost overall operational efficiency with reliable analytics and insights. At this interactive event, industry leaders and Microsoft experts will take a deep dive into the features and benefits of Dynamics 365 and help you gain a comprehensive understanding of how this end-to-end solution can help create a connected, resilient, and secure organization. Plus, you’ll have the opportunity to ask the experts your pressing questions about AI. Join this live discussion to discover: A deep dive and overview of Business Performance planning.How Business Performance planning offers financial and operational planning and analytics that create a connected enterprise experience.Key features that empower more robust financial and operational planning Prepare for the next steps of your AI transformation with support from the experts—register now. 1 “The Total Economic Impact of Microsoft Dynamics 365 ERP,” Forrester, April 2024.

Better Together: M365 Copilot + Copilot Agents Webinar for Partners

Join us for an exclusive, partner-focused webinar to discover how M365 Copilot and Copilot Agents are revolutionizing productivity, collaboration, and innovation across industries.This session is tailored for all roles—technical, sales, marketing, and leadership—working with Microsoft 365 and Business Applications. What You’ll Learn: Strategies to integrate and scale Copilot solutionsPartner enablement opportunitiesKey programs and initiativesLicensing insightsWhat’s newLive Q&A with Microsoft experts Whether you're just getting started or looking to expand your Copilot offerings, this session will equip you with the insights and tools to drive success. Let’s build the future—together.

Gartner - CSO & Sales Leader event sponsorship

Gartner - CSO & Sales Leader event sponsorship