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Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Dynamics 365 Virtual Training Day: Modernize Service​

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Dynamics 365 Virtual Training Day: Modernize Service

Copilot Chat: Discover, Prompt, and Create with Confidence

We are excited to invite you to our upcoming session, Copilot Chat: Discover, Prompt, and Create with Confidence. This session is designed to help you understand the fundamentals of Copilot Chat and how it can transform the way you work—boosting productivity, creativity, and collaboration.You'll get a clear overview of what Copilot Chat is, how it’s priced, where it puts data from, and the powerful features that make it a game-changer for modern workflows.Why Attend?Understand Copilot Chat: Learn what Copilot Chat is, how it works, and how it fits into your daily tools and tasks. Explore Key Features & Use Cases: See how prompting, image generation (and editing), interpretation and integration with Pages can unlock new levels of productivity.Get Smart About Pricing & Data: Understand how Copilot Chat is licensed and how it uses data securely and effectively.Boost Your Prompting Skills: Learn tips on writing better prompts to get more accurate results. Don´t miss this opportunity get hands-on with Copilot and start working smarter with AI.👉 Register now! And be part of this essential session!

Microsoft Tech Brief: KI, Agents und Automatisierungen für modernen Service

Nehmen Sie an unserem kostenlosen Microsoft Tech Brief „KI, Agents und Automatisierungen für modernen Service“ teil und holen Sie sich bei diesem Online-Event neue technische Einblicke in leistungsstarke Servicelösungen wie Microsoft Dynamics 365 Customer Service, Dynamics 365 Field Service und Dynamics 365 Contact Center sowie Copilot for Service! Lernen Sie von unseren Microsoft-Expertinnen und -Experten, wie Sie diese Lösungen optimal einsetzen und mit generativer KI anreichern, um Service- und Supportprozesse zu automatisieren und noch besser vernetzte Kundenerlebnisse zu gestalten. Wir zeigen praktische Anwendungsfälle und gehen insbesondere auf das immense Potenzial von Agentic AI ein, damit Sie die Effizienz in Ihrem Serviceteam steigern und zugleich das Kundenvertrauen und die Kundenbindung stärken. Zielgruppe:IT-Fachverantwortliche Directors of Service, Field Service und Customer Service Serviceleiter und weitere Führungskräfte mit technischem Interesse Technisches Niveau: Dieser Kurs richtet sich an Entscheidungsverantwortliche, die ein grundlegendes Technologieverständnis mitbringen und sich mit Innovationsthemen und den Vorteilen künstlicher Intelligenz auseinandersetzen möchten. Die Themen im Überblick:Ansätze für die Transformation Ihres Servicecenters durch generative KI Neugestaltung von Customer Experience und Employee Experience Anwendungsszenarien mit Microsoft Dynamics 365 Customer Service, Dynamics 365 Field Service und Dynamics 365 Contact Center sowie Copilot for Service Einführung in Copilot Studio: Nutzen Sie Agentic AI für intelligenten Self-Service und Prozessoptimierung! Architekturleitfäden und Empfehlungen für die Bereitstellung – basierend auf verschiedenen Contact-Center- und Kundenservice-Szenarien Kundenreferenzen, Fallbeispiele und Demos Noch mehr Einblicke in leistungsstarke Businesslösungen erhalten Sie auf unserem zentralen Portal für modernes Arbeiten! Entdecken Sie gleich die nächsten Termine für unsere Online-Events, einschließlich Discovery Hours und Tech Briefs, und melden Sie sich an.

Microsoft Tech Brief: Modernize & Enhance Existing Applications with AI​

Explore the latest Microsoft Cloud solutions and product demos to spark new technology use cases in a free Microsoft Tech Briefing. Join Tech Briefing: Modernize and Enhance Existing Applications with AI to learn how to infuse AI into your existing applications estate for enhanced performance, flexibility, and security—all with Microsoft Azure solutions. During this event, you’ll discover more about: Modernizing your existing applications with Azure Migrate tools to take full advantage of Azure capabilities Reducing costs and boosting performance by migrating apps to a managed cloud platform Enhancing existing apps with AI-powered experiences on Azure Here’s what you can expect: EVENT PRESENTATION Overview Modernization scenarios Enhance apps with AI How to get started Closing Click here for the Microsoft Event Code of Conduct. Disclaimer: Tech Briefing: Modernize and Enhance Existing Applications with AI is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws.

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)​

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Power Your AI Transformation with the Microsoft Cloud

In today's rapidly evolving technological landscape, AI stands as a pivotal force driving business innovation and efficiency. How can your organization harness the power of AI to gain a competitive edge, streamline operations, and exceed customer expectations? Whether your team is new to AI or already harnessing some of its capabilities, this invitation-only event will help you understand how a comprehensive AI transformation strategy can infuse agility and resilience into your business. In this immersive experience, you’ll dig deeper into the practical AI applications for your industry and business function needs. You will discover how to: Increase efficiency and creativity across roles with comprehensive AI solutions Protect data with secure, enterprise-ready AI Streamline and automate business processes to reduce costs Engage with industry peers to learn AI transformation best practices This event is for C-suite, VPs, and Executives in Sales, Marketing, Information Technology, Security, Legal, Customer Service, and Human Resources. The event is free to attend, but space is limited. Registrations will be processed in the order they are received. Microsoft welcomes everyone to this event, and participation is free. We expect all participants to adhere to the principles outlined in our Code of Conduct, which applies to the event and all associated activities. Prior to registering for this event, government employees are advised to consult with their employers to ensure compliance with applicable policies and laws. Important note: Due to limited capacity, upon registration, you will be automatically waitlisted. In a few business days, you will receive an updated email from "No-Reply" Microsoft events email to confirm if your registration has been approved or declined. The event starts at 9:30 with registration prior 

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Microsoft Dynamics 365 Virtual Training Day: Modernize Service

Microsoft Dynamics 365 Virtual Training Day: Modernize Service​

Microsoft Dynamics 365 Virtual Training Day: Modernize Service

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)​