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Further your goals with Microsoft events

Whether you’re a developer, IT professional, partner, educator, or business professional, we have plenty of Microsoft events specifically created with your growth in mind. Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.

Dynamics 365

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Dynamics 365

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Microsoft Dynamics 365 Virtual Training Day : Créer une chaîne logistique résiliente

Date and time

05/23/2022 | 07:30 - 10:30 (GMT)

Event format Digital

Event type Training

Introducing Mixed Reality within the Education sector

Date and time

05/23/2022 | 09:00 - 10:00 (GMT)

Event format Digital

Event type Briefing

*This event will be held in the Dutch language The concept of Lifelong Learning is transforming at a rapid pace within the Education sector, and technology plays a fundamental role in this transformation. With concepts such as Mixed Reality, new ways of teaching are emerging daily, which is reshaping the way that Education is being perceived. In the first session on Mixed Reality organized by Microsoft, Ewout Warringa from Vechtdal College will discuss the importance of this technology for sustainable and efficient long-term Lifelong Learning. You will learn several use cases and examples of how modern Mixed Reality technologies can help with hands-on learning. You will also grasp some essential best practices in getting started with adopting the Mixed Reality concept in your teaching practices. Program Intro Mixed Reality concept Lifelong Learning and Mixed Reality Teaching Dynamics 365 Guides use cases & best practices Healthcare & Engineering Education Mixed Reality best practices How to get started with Mixed Reality within your institution

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)

Date and time

05/23/2022 | 10:00 (PST) - 05/24/2022 | 12:15 (PST)

Event format Digital

Event type Training

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)

Date and time

05/24/2022 | 08:00 (GMT) - 05/25/2022 | 12:00 (GMT)

Event format Digital

Event type Training

Microsoft Dynamics 365 Virtual Training Day: Enable Always-On Service

Date and time

05/24/2022 | 17:00 - 20:00 (GMT)

Event format Digital

Event type Training

[小売業向け DX セミナー] "顧客体験の革新"編「次のレベルを見据えた小売のパーソナライゼーションとは」アドビ株式会社共催

Date and time

05/25/2022 | 02:00 - 02:45 (GMT)

Event format Digital

Event type Briefing

加速する流通・小売業界の皆様の DX 推進と将来のビジネス成長に向けて、マイクロソフトでは「顧客体験の革新」「従業員の強化」「リアルタイムでサスティナブルなサプライチェーンの構築」「データ価値の最大化」という 4 つのテーマに沿って、新たなビジネス価値を創造するためのテクノロジの活用・ご支援しております。[小売業向け DX セミナー]シリーズでは、小売・流通業において日に日に重要度が増すデータ利活用戦略について、ビジネス上のデータ価値を最大化するさまざまなテクノロジ・ソリューションをご紹介してまいります。 本セミナーでは、「顧客体験の革新」に焦点をあて、アドビ様がご提供するカスタマージャーニーにおける高度なパーソナライゼーションを実現するプラットフォーム「 Adobe Experience Platform 」をご紹介します。1:1のパーソナライゼーションの規模を拡⼤している企業は、主要 KPI が⼤きく改善しており、パーソナライゼーションの規模を拡大することが急務です。本セッションでは、次のレベルを見据えた小売業界のパーソナライゼーションの実現策と事例や、マイクロソフトとアドビ様による協業支援をぜひご覧ください。 【アジェンダ】次のレベルを見据えた小売のパーソナライゼーションとは (約35分) 【講師】日本マイクロソフト株式会社パートナー事業本部 ISVビジネス統括本部 ISVパートナー本部 ビジネスディベロップメントマネージャー徐 夕瑩 アドビ株式会社DX ソリューションコンサルティング本部マネージャー 兼 エバンジェリスト安西 敬介 様   <共催パートナー企業への個人情報提供について>アドビ株式会社より情報提供を希望し、本件にお申し込みを頂いた場合、 お客様の登録情報を当該企業に第三者提供させていただきます。利用目的は当該企業の製品・サービスに関する情報またはマーケティング活動に関する情報をお知らせすることです。個人情報の取り扱いにつきましては、アドビ株式会社のプライバシーポリシーに準拠します。https://www.adobe.com/jp/privacy.html

NOWC037 Microsoft Dynamics 365 Field Service Overview

Date and time

05/25/2022 | 08:00 - 15:00 (WEST)

Event format Digital

Event type Training

Time zone: CEST (Central European Summer Time) / 09:00 - 16:00Microsoft Dynamics 365 Field Service OverviewAudience:Dynamics 365 Consultants who are familiar with the main first-party applications or end-userswho are currently working in the manufacturing or engineering sectorBenefits from attending this seminar:By joining in this Field Service overview you will take away the knowledge on not only how to configureand use Field service but also on how you can sell the benefits to your customers and partners.Workshop content:History of Field Service & Product OverviewBase configurationsWork order / Incident setupUsers & Skills configurationsGetting started with the schedule boardField Service mobile appWork order completion and invoicingDiscussion and Q&A:No preparation is required before attending this workshop.If you need to cancel your registration, please use the link in your confirmation notification.Microsoft has commissioned LM IT Services AG, Osnabrück, Germany, with the organization and execution of this event.By confirming your participation, you agree to the transfer of your data to LM IT Services AG. LM IT Services AG will use this data exclusively for the implementation of the event.For registration issues please contact us at: plcsup@microsoft.com

Microsoft PAF: Power Apps Portals in a Day

Date and time

05/25/2022 | 09:00 - 17:00 (SAST)

Event format Digital

Event type Training

We are planning to deliver a session covering the full capabilities of the PowerApps Portal. Power Apps makers can now create a powerful new type of experience: external-facing websites that allow users outside their organizations to sign in with a wide variety of identities, create and view data in Microsoft Dataverse, or even browse content anonymously.  The full capabilities of Dynamics 365 Portals, previously offered only as an add-on to customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation), are now available standalone in Power Apps Portals.  Agenda09:00am-10:45am Session 1Introduction Authentication10:45am - 11:00amBreak  11:00am-12:30pm Session 2TemplatesBasic and Advanced FormsListsLinks and Web Links SetWeb Files12:30pm-13:30pm Lunch  13:30pm-15:15pm Session 3Portal SecurityAdvanced Portal Concepts15:15pm-15:30pm Break  15:30pm-17:00pm Session 4Advanced Concepts (Continued)Portal Administration

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Date and time

05/25/2022 | 08:30 (GMT) - 05/26/2022 | 11:30 (GMT)

Event format Digital

Event type Training

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)

Date and time

05/25/2022 | 17:00 (GMT) - 05/26/2022 | 19:45 (GMT)

Event format Digital

Event type Training

Microsoft Dynamics 365 Virtual Training Day: Enable Always On Service

Date and time

05/25/2022 | 17:00 - 19:45 (GMT)

Event format Digital

Event type Training

[小売業向け DX セミナー] "顧客体験の革新"編「小売業の環境変化への VINX の取組 」株式会社ヴィンクス共催

Date and time

05/26/2022 | 02:00 - 02:45 (GMT)

Event format Digital

Event type Briefing

加速する流通・小売業界の皆様の DX 推進と将来のビジネス成長に向けて、マイクロソフトでは「顧客体験の革新」「従業員の強化」「リアルタイムでサスティナブルなサプライチェーンの構築」「データ価値の最大化」という 4 つのテーマに沿って、新たなビジネス価値を創造するためのテクノロジの活用・ご支援しております。[小売業向け DX セミナー]シリーズでは、小売・流通業において日に日に重要度が増すデータ利活用戦略について、ビジネス上のデータ価値を最大化するさまざまなテクノロジ・ソリューションをご紹介してまいります。 本セミナーでは、「顧客体験の革新」に焦点をあて、VINX 様が提供するDXを実現する流通小売業向けプラットフォームをご紹介します。小売業における企業統合などの市場変化、人手不足・コロナにおける環境変化等の過去類を見ない変化に小売業はさらされています。小売業の成長を支援するソリューションとして、小売業の店舗・本部マネジメント・ DX の提供など様々な挑戦を続けて来た VINX 様 の取組についてご紹介します。 【アジェンダ】小売業の環境変化への VINX の取組 (約45分) 【講師】日本マイクロソフト株式会社流通業(小売・卸・消費財製造)施策担当藤井 創一 株式会社ヴィンクス営業本部 本部長河﨑 博之 様 <共催パートナー企業への個人情報提供について>株式会社ヴィンクスより情報提供を希望し、本件にお申し込みを頂いた場合、 お客様の登録情報を当該企業に第三者提供させていただきます。利用目的は当該企業の製品・サービスに関する情報またはマーケティング活動に関する情報をお知らせすることです。個人情報の取り扱いにつきましては、株式会社ヴィンクスのプライバシーポリシーに準拠します。https://www.vinx.co.jp/corporate_info/privacy_policy.html

K-12 EdTech Partner Showcase

Date and time

05/26/2022 | 03:30 - 04:30 (GMT)

Event format Digital

Event type Briefing

Microsoft has a broad ecosystem of EdTech partners in Australia, building innovative solutions that address the challenges of a modern school. Join us to hear from several key Microsoft EdTech partners on how they are transforming the digital education landscape in Australia.In this session, the Microsoft Education team will be joined by Microsoft Partners; Wellbe, Go1, Fusion5, and Sentral. Join us to learn about how Microsoft partner solutions can help you power-up your Microsoft 365 environment, with teacher training, LMS integration and solutions for student and teacher wellbeing.Agenda:This session will showcase: WellBe: Learn about how dynamic and targeted wellbeing data, content, and resources can be used to build well-being literacy and improve student readiness to learn. Go1: Go1 provides online learning to millions of people around the world, and in June 2022 they are launching a K-12 teacher training offering in Australia. Learn about how Go1 can integrate this learning experience into a range of LMSs including Viva Learning in Microsoft Teams. Fusion5: Listen in as Fusion5 shares an overview, as well as real-world examples of Fusion5 and Microsoft capabilities within the K-12 Education space Sentral: Learn how Sentral can simplify your school administration processes and empower your school and community through their innovative technology.       Supported By

業績原地升級的秘訣:Power Platform 銷售流程自動化

Date and time

05/26/2022 | 06:00 - 06:45 (GMT)

Event format Digital

Event type Conference

銷售流程的每一個斷點,都是企業競爭力的弱點,例如:產品 BOM 表在 ERP、簽核系統在 BPM、運送貨態還要額外介接其他系統……「資料孤島」注定無法應對現代商業環境的瞬息萬變。過去想整合多元異質系統,技術、資金和維護的難度,都讓人望而卻步,但科技進步很快,現在已有操作簡單、成本低廉的「流程自動化」工具 Microsoft Power Platform,無須更動系統,就能輕鬆串聯銷售流程的每一步,加速企業運作的效率,包括 CRM、ERP 等,低程式碼的簡易,就連非 IT 專業人員也能上手,本場線上研討會將以實務案例,幫助您了解:     •  業務部門在銷售時遇到的挑戰    •  銷售流程自動化如何帶來更高業績與成交率    •  如何運用 Power Platform 串接訂單、簽核、報價各系統    •  Power Platform 實際應用,包括:        整合商品開發/樣本流程        跨系統工時管理        打造客戶忠誠度平台   更有線上 QA 時間,讓您的問題即時得到解答,請立即報名!   In Partnership with:     https://artsolutions.io/

Microsoft Discovery Workshop: Omnichannel for Customer Service by Claranet

Date and time

05/26/2022 | 09:00 - 11:30 (GMT)

Event format Digital

Event type Workshop

À medida que a inovação se torna uma constante, as organizações são pressionadas a aumentar o seu nível de inteligência, automação, e de agilidade como forma de garantir que as equipas têm acesso adequado a toda a informação importante para oferecer um serviço de apoio ao cliente de excelência. Este tema torna-se mais crucial à medida que as empresas se adaptam ao crescimento das interações digitais e à necessidade de criar estratégias omnicanais de relacionamento com o cliente. Queremos contar consigo e com a sua equipa para participar no novo Microsoft Discover Workshop: Omnichannel for Customer Service. Este workshop foi desenvolvido para o inspirar com novas ideias e histórias de sucesso de empresas que usam a tecnologia para garantir o seu crescimento.   Durante este Discover Workshop, irá aprender como:   Aumentar a produtividade dos seus colaboradores através de uma visão 360º do cliente Gerir interações multicanal e possibilitar atendimento 24/7. Ligar os canais email, voz, whatsapp, chat e redes sociais para um atendimento personalizado  Fomentar a colaboração interna com a interligação com o MS Teams Obter insights e tomar decisões baseada em dados Agenda:   10h00 - 10h10 - 10" Boas-Vindas 10h10 - 10h40 - 30" O mercado atual e as oportunidades de um serviço Always-On. 10h40 - 11h10 - 30" Casos de Sucesso 11h10 - 12h25 - 75" Demo: Dynamics 365 for Omnichannel 12h25 - 12h30 - 5"  Q&A   In Partnership with:  <img src="https://info.microsoft.com/rs/157-GQE-382/images/PT-WBNR-Logo-SRDEM113706Claranet.png" width="182" height="47" constrain="true" imagepreview="false" />  

Power BI Inmersion Workshop

Date and time

05/26/2022 | 09:00 - 11:00 (SAPST)

Event format Digital

Event type Workshop

TBC

Date and time

MAY 23, 2022

07:30 - 10:30 (GMT)

Microsoft Dynamics 365 Virtual Training Day : Créer une chaîne logistique résiliente

Event format Digital

alt= Training

Audience : IT Professionals, Business Professionals

Date and time

MAY 23, 2022

09:00 - 10:00 (GMT)

Introducing Mixed Reality within the Education sector

*This event will be held in the Dutch language The concept of Lifelong Learning is transforming at a rapid pace within the Education sector, and technology plays a fundamental role in this transformation. With concepts such as Mixed Reality, new ways of teaching are emerging daily, which is reshaping the way that Education is being perceived. In the first session on Mixed Reality organized by Microsoft, Ewout Warringa from Vechtdal College will discuss the importance of this technology for sustainable and efficient long-term Lifelong Learning. You will learn several use cases and examples of how modern Mixed Reality technologies can help with hands-on learning. You will also grasp some essential best practices in getting started with adopting the Mixed Reality concept in your teaching practices. Program Intro Mixed Reality concept Lifelong Learning and Mixed Reality Teaching Dynamics 365 Guides use cases & best practices Healthcare & Engineering Education Mixed Reality best practices How to get started with Mixed Reality within your institution

Event format Digital

alt= Briefing

Audience : Educators, Business Professionals

Date and time

MAY 23-24, 2022

10:00 - 12:15 (PST)

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)

Event format Digital

alt= Training

Audience : IT Professionals

Date and time

MAY 24-25, 2022

08:00 - 12:00 (GMT)

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)

Event format Digital

alt= Training

Audience : Business Professionals

Date and time

MAY 24, 2022

17:00 - 20:00 (GMT)

Microsoft Dynamics 365 Virtual Training Day: Enable Always-On Service

Event format Digital

alt= Training

Audience : Developers, IT Professionals

Date and time

MAY 25, 2022

02:00 - 02:45 (GMT)

[小売業向け DX セミナー] "顧客体験の革新"編「次のレベルを見据えた小売のパーソナライゼーションとは」アドビ株式会社共催

加速する流通・小売業界の皆様の DX 推進と将来のビジネス成長に向けて、マイクロソフトでは「顧客体験の革新」「従業員の強化」「リアルタイムでサスティナブルなサプライチェーンの構築」「データ価値の最大化」という 4 つのテーマに沿って、新たなビジネス価値を創造するためのテクノロジの活用・ご支援しております。[小売業向け DX セミナー]シリーズでは、小売・流通業において日に日に重要度が増すデータ利活用戦略について、ビジネス上のデータ価値を最大化するさまざまなテクノロジ・ソリューションをご紹介してまいります。 本セミナーでは、「顧客体験の革新」に焦点をあて、アドビ様がご提供するカスタマージャーニーにおける高度なパーソナライゼーションを実現するプラットフォーム「 Adobe Experience Platform 」をご紹介します。1:1のパーソナライゼーションの規模を拡⼤している企業は、主要 KPI が⼤きく改善しており、パーソナライゼーションの規模を拡大することが急務です。本セッションでは、次のレベルを見据えた小売業界のパーソナライゼーションの実現策と事例や、マイクロソフトとアドビ様による協業支援をぜひご覧ください。 【アジェンダ】次のレベルを見据えた小売のパーソナライゼーションとは (約35分) 【講師】日本マイクロソフト株式会社パートナー事業本部 ISVビジネス統括本部 ISVパートナー本部 ビジネスディベロップメントマネージャー徐 夕瑩 アドビ株式会社DX ソリューションコンサルティング本部マネージャー 兼 エバンジェリスト安西 敬介 様   <共催パートナー企業への個人情報提供について>アドビ株式会社より情報提供を希望し、本件にお申し込みを頂いた場合、 お客様の登録情報を当該企業に第三者提供させていただきます。利用目的は当該企業の製品・サービスに関する情報またはマーケティング活動に関する情報をお知らせすることです。個人情報の取り扱いにつきましては、アドビ株式会社のプライバシーポリシーに準拠します。https://www.adobe.com/jp/privacy.html

Event format Digital

alt= Briefing

Audience : Business Professionals, IT Professionals

Date and time

MAY 25, 2022

08:00 - 15:00 (WEST)

NOWC037 Microsoft Dynamics 365 Field Service Overview

Time zone: CEST (Central European Summer Time) / 09:00 - 16:00Microsoft Dynamics 365 Field Service OverviewAudience:Dynamics 365 Consultants who are familiar with the main first-party applications or end-userswho are currently working in the manufacturing or engineering sectorBenefits from attending this seminar:By joining in this Field Service overview you will take away the knowledge on not only how to configureand use Field service but also on how you can sell the benefits to your customers and partners.Workshop content:History of Field Service & Product OverviewBase configurationsWork order / Incident setupUsers & Skills configurationsGetting started with the schedule boardField Service mobile appWork order completion and invoicingDiscussion and Q&A:No preparation is required before attending this workshop.If you need to cancel your registration, please use the link in your confirmation notification.Microsoft has commissioned LM IT Services AG, Osnabrück, Germany, with the organization and execution of this event.By confirming your participation, you agree to the transfer of your data to LM IT Services AG. LM IT Services AG will use this data exclusively for the implementation of the event.For registration issues please contact us at: plcsup@microsoft.com

Event format Digital

alt= Training

Audience : Partners

Date and time

MAY 25, 2022

09:00 - 17:00 (SAST)

Microsoft PAF: Power Apps Portals in a Day

We are planning to deliver a session covering the full capabilities of the PowerApps Portal. Power Apps makers can now create a powerful new type of experience: external-facing websites that allow users outside their organizations to sign in with a wide variety of identities, create and view data in Microsoft Dataverse, or even browse content anonymously.  The full capabilities of Dynamics 365 Portals, previously offered only as an add-on to customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation), are now available standalone in Power Apps Portals.  Agenda09:00am-10:45am Session 1Introduction Authentication10:45am - 11:00amBreak  11:00am-12:30pm Session 2TemplatesBasic and Advanced FormsListsLinks and Web Links SetWeb Files12:30pm-13:30pm Lunch  13:30pm-15:15pm Session 3Portal SecurityAdvanced Portal Concepts15:15pm-15:30pm Break  15:30pm-17:00pm Session 4Advanced Concepts (Continued)Portal Administration

Event format Digital

alt= Training

Audience : Partners

Date and time

MAY 25-26, 2022

08:30 - 11:30 (GMT)

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (ERP)​

Event format Digital

alt= Training

Audience : Business Professionals, Developers

Date and time

MAY 25-26, 2022

17:00 - 19:45 (GMT)

Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)

Event format Digital

alt= Training

Audience : Developers, IT Professionals

Date and time

MAY 25, 2022

17:00 - 19:45 (GMT)

Microsoft Dynamics 365 Virtual Training Day: Enable Always On Service

Event format Digital

alt= Training

Audience : IT Professionals

Date and time

MAY 26, 2022

02:00 - 02:45 (GMT)

[小売業向け DX セミナー] "顧客体験の革新"編「小売業の環境変化への VINX の取組 」株式会社ヴィンクス共催

加速する流通・小売業界の皆様の DX 推進と将来のビジネス成長に向けて、マイクロソフトでは「顧客体験の革新」「従業員の強化」「リアルタイムでサスティナブルなサプライチェーンの構築」「データ価値の最大化」という 4 つのテーマに沿って、新たなビジネス価値を創造するためのテクノロジの活用・ご支援しております。[小売業向け DX セミナー]シリーズでは、小売・流通業において日に日に重要度が増すデータ利活用戦略について、ビジネス上のデータ価値を最大化するさまざまなテクノロジ・ソリューションをご紹介してまいります。 本セミナーでは、「顧客体験の革新」に焦点をあて、VINX 様が提供するDXを実現する流通小売業向けプラットフォームをご紹介します。小売業における企業統合などの市場変化、人手不足・コロナにおける環境変化等の過去類を見ない変化に小売業はさらされています。小売業の成長を支援するソリューションとして、小売業の店舗・本部マネジメント・ DX の提供など様々な挑戦を続けて来た VINX 様 の取組についてご紹介します。 【アジェンダ】小売業の環境変化への VINX の取組 (約45分) 【講師】日本マイクロソフト株式会社流通業(小売・卸・消費財製造)施策担当藤井 創一 株式会社ヴィンクス営業本部 本部長河﨑 博之 様 <共催パートナー企業への個人情報提供について>株式会社ヴィンクスより情報提供を希望し、本件にお申し込みを頂いた場合、 お客様の登録情報を当該企業に第三者提供させていただきます。利用目的は当該企業の製品・サービスに関する情報またはマーケティング活動に関する情報をお知らせすることです。個人情報の取り扱いにつきましては、株式会社ヴィンクスのプライバシーポリシーに準拠します。https://www.vinx.co.jp/corporate_info/privacy_policy.html

Event format Digital

alt= Briefing

Audience : Business Professionals, IT Professionals

Date and time

MAY 26, 2022

03:30 - 04:30 (GMT)

K-12 EdTech Partner Showcase

Microsoft has a broad ecosystem of EdTech partners in Australia, building innovative solutions that address the challenges of a modern school. Join us to hear from several key Microsoft EdTech partners on how they are transforming the digital education landscape in Australia.In this session, the Microsoft Education team will be joined by Microsoft Partners; Wellbe, Go1, Fusion5, and Sentral. Join us to learn about how Microsoft partner solutions can help you power-up your Microsoft 365 environment, with teacher training, LMS integration and solutions for student and teacher wellbeing.Agenda:This session will showcase: WellBe: Learn about how dynamic and targeted wellbeing data, content, and resources can be used to build well-being literacy and improve student readiness to learn. Go1: Go1 provides online learning to millions of people around the world, and in June 2022 they are launching a K-12 teacher training offering in Australia. Learn about how Go1 can integrate this learning experience into a range of LMSs including Viva Learning in Microsoft Teams. Fusion5: Listen in as Fusion5 shares an overview, as well as real-world examples of Fusion5 and Microsoft capabilities within the K-12 Education space Sentral: Learn how Sentral can simplify your school administration processes and empower your school and community through their innovative technology.       Supported By

Event format Digital

alt= Briefing

Audience : IT Professionals, Educators

Date and time

MAY 26, 2022

06:00 - 06:45 (GMT)

業績原地升級的秘訣:Power Platform 銷售流程自動化

銷售流程的每一個斷點,都是企業競爭力的弱點,例如:產品 BOM 表在 ERP、簽核系統在 BPM、運送貨態還要額外介接其他系統……「資料孤島」注定無法應對現代商業環境的瞬息萬變。過去想整合多元異質系統,技術、資金和維護的難度,都讓人望而卻步,但科技進步很快,現在已有操作簡單、成本低廉的「流程自動化」工具 Microsoft Power Platform,無須更動系統,就能輕鬆串聯銷售流程的每一步,加速企業運作的效率,包括 CRM、ERP 等,低程式碼的簡易,就連非 IT 專業人員也能上手,本場線上研討會將以實務案例,幫助您了解:     •  業務部門在銷售時遇到的挑戰    •  銷售流程自動化如何帶來更高業績與成交率    •  如何運用 Power Platform 串接訂單、簽核、報價各系統    •  Power Platform 實際應用,包括:        整合商品開發/樣本流程        跨系統工時管理        打造客戶忠誠度平台   更有線上 QA 時間,讓您的問題即時得到解答,請立即報名!   In Partnership with:     https://artsolutions.io/

Event format Digital

alt= Conference

Audience : Business Professionals, IT Professionals

Date and time

MAY 26, 2022

09:00 - 11:30 (GMT)

Microsoft Discovery Workshop: Omnichannel for Customer Service by Claranet

À medida que a inovação se torna uma constante, as organizações são pressionadas a aumentar o seu nível de inteligência, automação, e de agilidade como forma de garantir que as equipas têm acesso adequado a toda a informação importante para oferecer um serviço de apoio ao cliente de excelência. Este tema torna-se mais crucial à medida que as empresas se adaptam ao crescimento das interações digitais e à necessidade de criar estratégias omnicanais de relacionamento com o cliente. Queremos contar consigo e com a sua equipa para participar no novo Microsoft Discover Workshop: Omnichannel for Customer Service. Este workshop foi desenvolvido para o inspirar com novas ideias e histórias de sucesso de empresas que usam a tecnologia para garantir o seu crescimento.   Durante este Discover Workshop, irá aprender como:   Aumentar a produtividade dos seus colaboradores através de uma visão 360º do cliente Gerir interações multicanal e possibilitar atendimento 24/7. Ligar os canais email, voz, whatsapp, chat e redes sociais para um atendimento personalizado  Fomentar a colaboração interna com a interligação com o MS Teams Obter insights e tomar decisões baseada em dados Agenda:   10h00 - 10h10 - 10" Boas-Vindas 10h10 - 10h40 - 30" O mercado atual e as oportunidades de um serviço Always-On. 10h40 - 11h10 - 30" Casos de Sucesso 11h10 - 12h25 - 75" Demo: Dynamics 365 for Omnichannel 12h25 - 12h30 - 5"  Q&A   In Partnership with:  <img src="https://info.microsoft.com/rs/157-GQE-382/images/PT-WBNR-Logo-SRDEM113706Claranet.png" width="182" height="47" constrain="true" imagepreview="false" />  

Event format Digital

alt= Workshop

Audience : Business Professionals, IT Professionals

Date and time

MAY 26, 2022

09:00 - 11:00 (SAPST)

Power BI Inmersion Workshop

TBC

Event format Digital

alt= Workshop

Audience : Business Professionals, IT Professionals

EventsCatalog-Dynamics365